Volume 28, Issue 6 e13104
ORIGINAL RESEARCH

Effect of hospital-based case management on psychosocial wellbeing and treatment outcomes in colorectal cancer patients: A quasi-experimental study

Yiheng Zhang MSc

Yiheng Zhang MSc

RN

School of Nursing, Sun Yat-sen University, Guangzhou, China

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Wenjie Zou BD

Wenjie Zou BD

RN

School of Nursing, Sun Yat-sen University, Guangzhou, China

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Xiaodan Wu MSc

Xiaodan Wu MSc

RN

State Key Laboratory of Oncology in South China, Collaborative Innovation Center for Cancer Medicine, Sun Yat-sen University Cancer Center, Guangzhou, China

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Xia Wang MSc

Xia Wang MSc

RN

Health Commission of Shaoguan City, Shaoguan, China

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Meng Zhang MSc

Meng Zhang MSc

RN

School of Nursing, Sun Yat-sen University, Guangzhou, China

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Xiaoyu Wu MSc

Xiaoyu Wu MSc

RN

School of Nursing, Sun Yat-sen University, Guangzhou, China

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Huiying Qin MSc

Huiying Qin MSc

RN

State Key Laboratory of Oncology in South China, Collaborative Innovation Center for Cancer Medicine, Sun Yat-sen University Cancer Center, Guangzhou, China

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Meifen Zhang PhD, FAAN

Corresponding Author

Meifen Zhang PhD, FAAN

RN

School of Nursing, Sun Yat-sen University, Guangzhou, China

Correspondence

Meifen Zhang, School of Nursing, Sun Yat-sen University, 74, Zhongshan 2nd Rd., Guangzhou 510080, China.

Email: [email protected]

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First published: 06 September 2022

Yiheng Zhang and Wenjie Zou should be considered joint first authors.

Funding information: Department of Finance of Guangdong Province, Grant/Award Number: 53000-42990001

Abstract

Background

Case management has been regarded as the front line of necessary change for fragmented healthcare system.

Aim

This study proposed a case management intervention that is suitable for Chinese colorectal cancer patients and explored its effectiveness over a 12-month follow-up.

Methods

A quasi-experimental study was conducted in an oncology hospital in China. A total of 188 patients were recruited from May 2015 to February 2017; 85 patients in the control group and 80 patients in the intervention group were included in data analysis. The intervention group was managed for 1 year by a case manager who organized the multidisciplinary team, provided regular assessment, a consulting service and referrals. Quality of life, anxiety and depression, symptom distress, treatment adherence and unplanned readmission rates were measured.

Results

Repeated measurement ANOVA showed significant intervention and time effects in global quality of life, anxiety and depression, symptom distress and oral chemotherapy adherence. The intervention group showed statistically significantly better overall treatment adherence and lower unplanned readmission rate.

Conclusion

Nurse-led case management was effective in improving psychosocial outcomes, treatment adherence and unplanned readmission rate of colorectal cancer patients. A case management model is feasible and effective in colorectal cancer patients and in hospital-dominated healthcare systems where primary care is underutilized.

Summary statement

What is already known about this topic?

  • Current evidence of the effectiveness of case management is limited due to mixed results and single settings.
  • Case management is rarely tested in single-type cancer patients and in countries with underdeveloped primary care.

What this paper adds?

  • Nurse-led hospital-based case management can effectively improve quality of life, anxiety, depression, symptom distress, treatment adherence and unplanned readmission rates.
  • In countries with underdeveloped primary care, case management is a feasible way to provide continuous care to cancer patients and to improve healthcare utilization.

The implications of this paper:

  • Nurse case managers can serve as a pivot in multidisciplinary management of cancer patients to promote interdisciplinary cooperation and resource integration.
  • A case management model is feasible and effective in colorectal cancer patients and in hospital-dominated healthcare systems where primary care is underutilized.
  • Future studies and nursing practice should develop an online case management platform and set up posts for full-time case managers.

CONFLICT OF INTEREST

The authors have no conflicts of interest to disclose.

DATA AVAILABILITY STATEMENT

The data that support the findings of this study are available on request from the corresponding author. The data are not publicly available due to privacy or ethical restrictions.

The full text of this article hosted at iucr.org is unavailable due to technical difficulties.