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Articles
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How to construct and use a productivity loss index
- Pages: 99-113
- First Published: Spring 1988
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Will the role of managers decline in the corporation of the future?
- Pages: 114-121
- First Published: Spring 1988
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The federal productivity improvement effort: Current status and future agenda
- Pages: 122-133
- First Published: Spring 1988
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Introducing visual controls in the work place
- Pages: 134-144
- First Published: Spring 1988
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Partnering: A strategic approach to productivity improvement
- Pages: 145-151
- First Published: Spring 1988
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How to conduct a diagnostic activity analysis: Five steps to a more effective organization
- Pages: 152-160
- First Published: Spring 1988
Focus
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Information systems, organizational change, and quality improvement programs
- Pages: 165-168
- First Published: Spring 1988
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The changing face of the quality debate: Balancing product and service quality
- Pages: 169-172
- First Published: Spring 1988
Book Reviews
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Applying Japanese management techniques. Reviving Industry in America: Japanese Influence on American Manufacturing and the Service Sector, by Harris Jack Shapiro and Teresa Cosenza. Cambridge, MA: Ballinger, 1987. 204 pages. $21.95.
- Pages: 173-174
- First Published: Spring 1988
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A general overview of MIS. Management Information Systems: The Critical Strategic Resource, by James C. Emery. New York: Oxford University Press, 1987. 341 pages. $18.95.
- Pages: 175-176
- First Published: Spring 1988