Association between nurse and hospital characteristics and organisational silence behaviours in nurses: A cross-sectional study
Abstract
Aim
To examine the level of organisational silence among hospital nurses, and to identify the association between nurse and hospital characteristics and organisational silence behaviours in nurses.
Background
Organisational silence is considered a major threat to patient safety. To date, most studies on this topic are confined to the academic and financial or banking sectors, and very few, to the nursing sector.
Methods
This descriptive, cross-sectional study involved 624 licensed registered nurses from ten hospitals in the Central Philippines. Data were collected using the Organizational Silence Behaviour Scale. Reporting of this study conforms to Strengthening the Reporting of Observational Studies in Epidemiology (STROBE) guideline for cross-sectional studies.
Results
The composite score of the Organizational Silence Behaviour Scale was 3.39 [standard deviation (SD) = 1.18], with prosocial ranked as the top subscale (M = 4.03, SD = 1.45). Number of years in the nursing profession (β = −0.028; p ≤ .001), facility size (β = 0.451; p ≤ .001) and facility location (β = −0.481; p = .001) strongly predicted organisational silence.
Conclusion
Overall, nurses maintained prosocial silence to protect co-workers and the organisation. A few nurse and hospital characteristics were seen to predict and contribute to nurse silence behaviours.
Implications for Nursing Management
Organisational measures directed towards empowering nurses to speak up on issues relative to patient care and nursing standards are vital. Such measures include promoting psychological safety within the workplace, establishing a reporting protocol system and implementing empirically tested interventions to enhance speaking-up behaviours among nurses.
