Volume 28, Issue 4 pp. 927-937
ORIGINAL ARTICLE

Generational preferences in the nursing work environment: A dimensional concept analysis

Caitlin Marley Campbell BSN, RN

Corresponding Author

Caitlin Marley Campbell BSN, RN

PhD Student

University of Alabama at Birmingham, Birmingham, AL, USA

Correspondence

Caitlin Marley Campbell, University of Alabama at Birmingham School of Nursing, 1720 2nd Avenue South Birmingham, AL 35294-1210, USA

Email: [email protected]

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Patricia A. Patrician PhD, RN, FAAN

Patricia A. Patrician PhD, RN, FAAN

Professor and Rachel Z. Booth Endowed Chair in Nursing

University of Alabama at Birmingham, Birmingham, AL, USA

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First published: 07 April 2020
Citations: 24

Funding Information

Caitlin Marley Campbell is the recipient of a University of Alabama at Birmingham Blazer Graduate Research Fellowship.

Abstract

Aim

The purpose of this dimensional concept analysis was to identify preferences for favourable nursing work environments by Baby Boomer, Generation X and Millennial nurses.

Background

Favourable nursing work environments have been associated with better nurse and patient outcomes. Researchers have reported differences among generations related to the work environment, but the extent to which there are differences in preferences, not just perceptions, is less certain.

Method

A dimensional concept analysis was performed, in which one concept was analysed from multiple points of view. Articles were obtained from PubMed, CINAHL and PsycINFO. Articles published in the last ten years were included if they reported preferences, desires or ideals for the nursing work environment and were categorized by generational cohort. Eight articles qualified for review.

Results

Four major themes were identified: nursing practice/unit characteristics, managers/leadership, team/professional interactions and pay/benefits. An additional theme of personal/self emerged among Millennials.

Conclusions

All generations reported preferences related to benefits/pay, manager/leadership, nursing practice/unit characteristics and team/interactions. Only Millennials reported aspects related to self.

Implications for nursing management

All generations desired the first four themes. To address each, nursing leaders should consider the following: (a) ensure adequate staffing and resources are in place for nursing staff; (b) obtain input from all generations about their level of satisfaction with benefits/pay and examine ways to provide better benefits or pay when possible; (c) encourage leadership self-development, such as educational opportunities and mentorship; and (d) determine opportunities to improve interactions among staff members. For Millennials, the only group who had expectations in the area of ‘self’, provide individualized attention and opportunities that allow them to create a better work–life balance, such as self-scheduling.

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