RESEARCH ARTICLE
Adverse events in Malaysia: Associations with nurse's ethnicity and experience, hospital size, accreditation, and teaching status
Mu'taman Jarrar,
Mohammad Al-Bsheish,
Latefa Ali Dardas,
Ahmed Meri,
Mohd Sobri Minai,
Corresponding Author
Mu'taman Jarrar
Vice Deanship for Quality and Development, College of Medicine, Imam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia
Medical--> Education Department, King Fahd Hospital of the University, Al-Khobar, Saudi Arabia
Correspondence
Mu'taman Jarrar, Medical Education Department, Vice Deanship for Quality and Development, College of Medicine, Imam Abdulrahman Bin Faisal University, King Fahd Hospital of the University, Dammam 31441, Saudi Arabia.
Email: [email protected]; [email protected]
Search for more papers by this authorMohammad Al-Bsheish
Healthcare Administration Department, Batterjee Medical College, Jeddah, Saudi Arabia
Search for more papers by this authorLatefa Ali Dardas
Community Mental Health Nursing Department, School of Nursing, The University of Jordan, Amman, Jordan
Search for more papers by this authorAhmed Meri
Department of Medical Instrumentation Techniques Engineering, Al-Hussain University College, Karbala, Iraq
Search for more papers by this authorMohd Sobri Minai
College of Business, Universiti Utara Malaysia, Changlun, Malaysia
Search for more papers by this authorMu'taman Jarrar,
Mohammad Al-Bsheish,
Latefa Ali Dardas,
Ahmed Meri,
Mohd Sobri Minai,
Corresponding Author
Mu'taman Jarrar
Vice Deanship for Quality and Development, College of Medicine, Imam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia
Medical--> Education Department, King Fahd Hospital of the University, Al-Khobar, Saudi Arabia
Correspondence
Mu'taman Jarrar, Medical Education Department, Vice Deanship for Quality and Development, College of Medicine, Imam Abdulrahman Bin Faisal University, King Fahd Hospital of the University, Dammam 31441, Saudi Arabia.
Email: [email protected]; [email protected]
Search for more papers by this authorMohammad Al-Bsheish
Healthcare Administration Department, Batterjee Medical College, Jeddah, Saudi Arabia
Search for more papers by this authorLatefa Ali Dardas
Community Mental Health Nursing Department, School of Nursing, The University of Jordan, Amman, Jordan
Search for more papers by this authorAhmed Meri
Department of Medical Instrumentation Techniques Engineering, Al-Hussain University College, Karbala, Iraq
Search for more papers by this authorMohd Sobri Minai
College of Business, Universiti Utara Malaysia, Changlun, Malaysia
Search for more papers by this authorSummary
Purpose
In Malaysia, private healthcare sector has become a major player in delivering healthcare services alongside the government healthcare sector. However, wide disparities in health outcomes have been recorded, and adverse events in these contexts have yet to be explored. The purpose of this study was to explore associations between nurse's ethnicity and experience, hospital size, accreditation, and teaching status with adverse events in Malaysian private hospitals.
Methods
A cross-sectional survey was conducted in 12 private hospitals in Malaysia. A total of 652 (response rate = 61.8%) nurses participated in the study. Data were collected using self-administered questionnaire on nurses' characteristic, adverse events and events reporting, and perceived patient safety.
Results
Patient and family complaints events were the most common adverse events in Malaysian private hospitals as result of increased cost of care (3.24 ± 0.95) and verbal miscommunication (3.52 ± 0.87).
Conclusion
Hospital size, accreditation status, teaching status, and nurse ethnicity had a mixed effect on patient safety, perceived adverse events, and events reporting. Policy makers can benefit that errors are related to several human and system related factors. Several system reforms and multidisciplinary efforts were recommended for optimizing health, healthcare and preventing patient harm.
CONFLICTS OF INTEREST
The author has declared that she has no competing or potential conflicts of interest.
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