Volume 30, Issue 3 pp. 702-715
ORIGINAL ARTICLE

Exploring the relationship between organisational silence and organisational learning in nurses: A cross-sectional study

Amal Diab Ghanem Atalla

Corresponding Author

Amal Diab Ghanem Atalla

Lecturer

Nursing Administration Department, Faculty of Nursing, Alexandria University, Alexandria, Egypt

Correspondence

Amal Diab Ghanem Atalla, Nursing Administration Department, Faculty of Nursing, Alexandria University, Alexandria, Egypt.

Email: [email protected]

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Hossam Elamir

Hossam Elamir

Healthcare Specialist

Quality and Accreditation Directorate, Ministry of Health, Kuwait City, Kuwait

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Mennat Alla G. Abou Zeid

Mennat Alla G. Abou Zeid

Lecturer

Nursing Administration Department, Faculty of Nursing, Ain Shams University, Cairo, Egypt

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First published: 10 January 2022
Citations: 20

Abstract

Aims

To assess the organisational silence and learning levels among nurses of a university hospital and explore the relationship between the socio-demographics, organisational silence and learning.

Background

Organisational learning is an active process needed for improving organisational performance, and silence has a devastating impact on an organisation's capacity to learn.

Methods

A cross-sectional quantitative design was applied using two tools: the organisational silence and the organisational learning scales. Over 3 months, data were collected from 724 nurses. The data were then analysed using suitable statistical methods.

Results

The organisational silence level is moderate. The organisational learning level is predominantly moderate. The association between the two scales is a weak negative correlation, yet statistically significant. The multiple regression analysis was better in predicting organisational learning scores.

Conclusions

There is a highly statistically significant negative weak correlation between overall organisational silence and overall organisational learning. More researchers are invited to implement of interventions to promote speaking-up behaviours and organisational learning in nurses.

Implications for Nursing Management

Nurse managers and leaders can create a work atmosphere that encourages and promotes open communication among nurses and other health care team members, likewise, creating an environment conducive to translating experiences into organisational learning.

CONFLICTS OF INTEREST

There is no conflict of interest to declare.

DATA AVAILABILITY STATEMENT

The data that support the findings of this study are available from the corresponding author upon reasonable request.

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