Volume 52, Issue 3 pp. 1255-1278
ARTICLE

Does a Customer Focus Influence Firms’ Climate-Change Reporting Decisions? The Role of Market-Driven Corporate Culture

Sudipta Bose

Sudipta Bose

Department of Accounting and Finance, University of Newcastle, Sydney, New South Wales, Australia

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Steven F. Cahan

Corresponding Author

Steven F. Cahan

Department of Accounting and Finance, University of Auckland, Auckland, New Zealand

Correspondence: Steven F. Cahan ([email protected])

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Sandip Dhole

Sandip Dhole

Department of Accounting, Monash Business School, Monash University, Melbourne, Victoria, Australia

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Sagarika Mishra

Sagarika Mishra

Department of Finance, Deakin Business School, Deakin University, Melbourne, Victoria, Australia

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First published: 27 November 2024

ABSTRACT

While there is increasing investor demand for climate-change disclosures, less is known about how a firm's culture influences its decision to provide these disclosures. In this study, we focus on market-driven or customer-focused culture. We expect that firms with a market-driven culture (MDC) will be more likely to provide climate-change disclosures because such firms are more customer-oriented. Our results are consistent with this expectation. We also find that the level of carbon emissions is negatively associated with MDC, suggesting that the climate-change disclosures are not merely greenwash. Further, we find firm value is higher for MDC firms that provide climate-change disclosures. Overall, we contribute to the literature by identifying MDC as an important determinant of climate-change disclosure.

Data Availability Statement

The data that support the findings of this study are available from the corresponding author upon reasonable request.

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