Supplying emergency hormonal contraception in the pharmacy: the perspectives of service users

□ Pharmacists have been supplying emergency hormonal contraception via patient group direction in Manchester, Salford and Trafford health action zone since late 1999

□ This paper presents preliminary results of a questionnaire survey of users experiences of obtaining emergency contraception from this source

□ Four hundred and thirty out of a total of 5,020 questionnaires distributed by pharmacists were completed

□ Ninety-nine per cent of service users were either very satisfied or satisfied with the manner in which their request for emergency contraception was dealt with

□ Ninety-one per cent of respondents felt either comfortable or very comfortable discussing emergency contraception with the pharmacist