Volume 27, Issue 2 e12815
ORIGINAL ARTICLE

The role of social context in symptom appraisal and help-seeking among people with lung or colorectal symptoms: A qualitative interview study

C. Dobson BSc, MA, PhD

Corresponding Author

C. Dobson BSc, MA, PhD

Research Associate

Institute of Health and Society, Sir James Spence Institute, Newcastle University, Royal Victoria Infirmary, Newcastle-upon-Tyne, UK

Correspondence

Christina Dobson, Institute of Health and Society, Sir James Spence Institute, Newcastle University, Royal Victoria Infirmary, Newcastle-upon-Tyne, UK.

Email: [email protected]

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A. Russell BA, MA, D. Phil

A. Russell BA, MA, D. Phil

Associate Professor (Reader)

Department of Anthropology, Durham University, Durham, Uk

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S. Brown LLB, MA, PhD

S. Brown LLB, MA, PhD

Lecturer, Sociology of Health and Illness

School of Applied Sciences, Edinburgh Napier University, Edinburgh, UK

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G. Rubin MB ChB, MRCGP, FRCGP, FRCP(E)

G. Rubin MB ChB, MRCGP, FRCGP, FRCP(E)

Professor of General Practice and Primary Care

Institute of Health and Society, Sir James Spence Institute, Newcastle University, Royal Victoria Infirmary, Newcastle-upon-Tyne, UK

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First published: 08 February 2018
Citations: 19

Funding information

This study was funded by an Evaluation, Research and Development Unit (ERDU) PhD Studentship.

Abstract

Prolonged diagnostic intervals are associated with poorer outcomes, and the patient interval appears to be a substantial contributor to the overall length of the diagnostic interval. This study sought to understand how the broader context of people's lives influenced symptom appraisal and help-seeking, comparing experiences by length of the patient interval. Patients referred with a suspicion of lung or colorectal cancer were invited to complete a questionnaire about their symptoms, with 26 respondents purposively sampled to take part in a semi-structured interview about their patient intervals. Embodied experience, appraisal, help-seeking decision-making and consultation were identified as component stages of the patient interval, with the factors affecting movement between these stages located in one of four contextual domains: individual experience, interpersonal relationships, healthcare system interactions and social and temporal context. The length of the patient interval was related to the type of symptom(s) experienced, discussion of symptoms with others and the social responsibilities people held during symptomatic periods. A contextual model of the patient interval illustrates the stages and domains of this interval, as grounded in the data from this study. The model has potential application to future studies examining the patient interval for a range of symptoms.

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