Volume 27, Issue 2 e12794
ORIGINAL ARTICLE

A longitudinal communication approach in advanced lung cancer: A qualitative study of patients’, relatives’ and staff's perspectives

M. Villalobos MD

Corresponding Author

M. Villalobos MD

Senior Physician

Department of Thoracic Oncology, Member of the German Center for Lung Research (DZL), University Hospital Heidelberg and Translational Lung Research Center Heidelberg (TLRC-H), Heidelberg, Germany

Correspondence

Matthias Villalobos, Department of Thoracic Oncology, University Hospital Heidelberg and Translational Lung Research Center Heidelberg (TLRC-H), Member of the German Center for Lung Research (DZL), Heidelberg, Germany.

Email: [email protected]

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K. Coulibaly MD

K. Coulibaly MD

Doctoral Student

Department of General Practice and Health Services Research, University Hospital Heidelberg, Heidelberg, Germany

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K. Krug Dr. Dipl.-Psych.

K. Krug Dr. Dipl.-Psych.

Research Assistant

Department of General Practice and Health Services Research, University Hospital Heidelberg, Heidelberg, Germany

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M. Kamradt MSc

M. Kamradt MSc

Research Assistant

Department of General Practice and Health Services Research, University Hospital Heidelberg, Heidelberg, Germany

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M. Wensing PhD, MSc

M. Wensing PhD, MSc

Deputy Director

Department of General Practice and Health Services Research, University Hospital Heidelberg, Heidelberg, Germany

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A. Siegle MA

A. Siegle MA

Research Assistant

Department of Thoracic Oncology, Member of the German Center for Lung Research (DZL), University Hospital Heidelberg and Translational Lung Research Center Heidelberg (TLRC-H), Heidelberg, Germany

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J. Kuon MD

J. Kuon MD

Oncologist

Department of Thoracic Oncology, Member of the German Center for Lung Research (DZL), University Hospital Heidelberg and Translational Lung Research Center Heidelberg (TLRC-H), Heidelberg, Germany

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C. Eschbach MD

C. Eschbach MD

Palliative Care Specialist

Department of Thoracic Oncology, Member of the German Center for Lung Research (DZL), University Hospital Heidelberg and Translational Lung Research Center Heidelberg (TLRC-H), Heidelberg, Germany

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G. Tessmer Dipl.-Psych.

G. Tessmer Dipl.-Psych.

Psychologist

Evangelische Lungenklinik Berlin, Berlin, Germany

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E. Winkler MD, PhD

E. Winkler MD, PhD

Extraordinary Professor

National Center for Tumor Diseases, University Heidelberg, Heidelberg, Germany

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J. Szecsenyi MD

J. Szecsenyi MD

University Professor, Director

Department of General Practice and Health Services Research, University Hospital Heidelberg, Heidelberg, Germany

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D. Ose MPH

D. Ose MPH

Visiting Instructor

Population Health Sciences, University of Utah, Salt Lake City, UT, USA

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M. Thomas MD

M. Thomas MD

University Professor, Director

Department of Thoracic Oncology, Member of the German Center for Lung Research (DZL), University Hospital Heidelberg and Translational Lung Research Center Heidelberg (TLRC-H), Heidelberg, Germany

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First published: 23 November 2017
Citations: 23

Abstract

Communication and the care of patients with advanced cancer are a dynamic, interactive and challenging process, often characterised in every day practice by discontinuity and lack of coordination. The objective of this study was to explore the patients’ and family-caregivers’ needs and preferences regarding communication, quality of life and care over the trajectory of disease. The second aim was to assess health professionals’ views on a longitudinally structured, forward-thinking communication approach based on defined milestones. A qualitative approach was chosen incorporating semi-structured interviews with nine patients with metastatic lung cancer and nine relatives, and focus groups with 15 healthcare providers from different professions involved in the care of these patients. Patients and relatives described a situation of shock and coping deficits with moments of insufficient communication and lack of continuity in care. Healthcare providers reported the strong need for improvement in communication within the team and between patients and professionals and welcomed the implementation of a longitudinal communication approach. Requirements for the implementation of a longitudinal communication approach include specific communication training with focus on the process that patients and relatives are involved in. Team-building measures and the necessary flexibility to respect individuality in life should be incorporated.

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