Volume 38, Issue 1 pp. 95-111

Conversation analysis as a technique for exploring the dynamics of a mediated interview

Deborah Friedland

Corresponding Author

Deborah Friedland

Department of Speech Pathology and Audiology, University of the Witwatersrand, South Africa

Department of Speech Pathology and Audiology, Private Bag 3, WITS 2050, South Africa.Search for more papers by this author
Claire Penn

Claire Penn

Department of Speech Pathology and Audiology, University of the Witwatersrand, South Africa

Search for more papers by this author
First published: 31 December 2010
Citations: 17

Abstract

The study analysed the dynamics of a mediated medico-legal interview using conversation analysis (CA) as a key methodology. The aim of using CA was to identify both facilitators and inhibitors of a successfully mediated interview, using a detailed microscopic analysis of the dynamics involved. A 45-minute interview with the client's parents, the speech pathologist and the interpreter was taperecorded and analysed according to CA principles. Results revealed several facilitators, including equal and active roles, use of code switching, familiarity between the interviewer and interpreter, and use of repetition. Inhibitors included different agendas, complicated repair trajectories and interruptions. In addition, aspects such as cultural brokerage were identified that could be considered neither as facilitators nor as inhibitors. Each area is discussed in detail using extracts from the transcription.

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