Accounts

Robert Zussman

Robert Zussman

University of Massachusetts Amherst, USA

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Abstract

An account, as the term is most commonly used in sociology, refers to statements that explain disruptions in the social and moral order. In this sense, accounts are linguistic devices by which actors attempt to reposition themselves as socially acceptable and morally reputable in the face of imputations of deviance or failure. Although the concept of accounts has roots in C. Wright Mills's 1940 article on “Situated Actions and the Vocabularies of Motives,” in Gresham Sykes and David Matza's 1957 article on “Techniques of Neutralization,” and more generally in the work of Erving Goffman, the term itself was introduced in its distinctive sociological sense by Marvin Scott and Sanford Lyman in their 1968 article, entitled simply “Accounts.”

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