Table of Contents

CHAPTER 1
About this Book (Pages: 1-7)
Clifford Matthews BSc, CEng, MBA
CHAPTER 2
Important Concepts (Pages: 9-25)
Clifford Matthews BSc, CEng, MBA
CHAPTER 3
Roles (Pages: 27-39)
Clifford Matthews BSc, CEng, MBA
CHAPTER 4
Strategy and Tactics (Pages: 41-71)
Clifford Matthews BSc, CEng, MBA
CHAPTER 7
Categorization (Pages: 133-167)
Clifford Matthews BSc, CEng, MBA
CHAPTER 8
Deciding Causation (Pages: 169-195)
Clifford Matthews BSc, CEng, MBA
CHAPTER 9
Presenting Your Conclusions (Pages: 197-225)
Clifford Matthews BSc, CEng, MBA
CHAPTER 10
Insurance Investigations (Pages: 227-249)
Clifford Matthews BSc, CEng, MBA