Volume 24, Issue 5 e12664
ORIGINAL RESEARCH PAPER

Working experiences of nurses during the Middle East respiratory syndrome outbreak

Hee Sun Kang PhD, RN

Hee Sun Kang PhD, RN

Professor

Red Cross College of Nursing, Chung-Ang University, Seoul, South Korea

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Ye Dong Son PhD, RN

Ye Dong Son PhD, RN

Assistant Professor

College of Nursing, Woosuk University, Seoul, South Korea

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Sun-Mi Chae PhD, RN

Corresponding Author

Sun-Mi Chae PhD, RN

Associate Professor

College of Nursing, The Research Institute of Nursing Science, Seoul National University, Seoul, South Korea

Correspondence

Sun-Mi Chae, College of Nursing, The Research Institute of Nursing Science, Seoul National University, 103 Daehak-ro, Jongno-gu, Seoul, Korea.

Email: [email protected]

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Colleen Corte PhD, RN

Colleen Corte PhD, RN

Associate Professor

College of Nursing, University of Illinois, Chicago, Illinois, USA

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First published: 30 May 2018
Citations: 128

Abstract

Aims

To explore working experiences of nurses during Middle East respiratory syndrome outbreak.

Background

Since the first case of Middle East respiratory syndrome was reported on May 20, 2015 in South Korea, 186 people, including health care workers, were infected, and 36 died.

Design

A qualitative descriptive study.

Methods

Seven focus groups and 3 individual in-depth interviews were conducted from August to December 2015. Content analysis was used.

Results

The following 4 major themes emerged: “experiencing burnout owing to the heavy workload,” “relying on personal protective equipment for safety,” “being busy with catching up with the new guidelines related to Middle East respiratory syndrome,” and “caring for suspected or infected patients with caution.” Participants experienced burnout because of the high volume of work and expressed safety concerns about being infected. Unclear and frequently changing guidelines were 1 of the common causes of confusion. Participants expressed that they need to be supported while caring for suspected or infected patients.

Conclusion

This study showed that creating a supportive and safe work environment is essential by ensuring adequate nurse staffing, supplying best-quality personal protective equipment, and improving communication to provide the quality of care during infection outbreak.

CONFLICT OF INTEREST

The authors declare no conflict of interest.

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