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Introduction

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Putting the Citizens at the Centre: Making Government More Responsive

Andrew Podger,  John Wanna,  Hon Chan,  Jun Ma,  Tsai-Tsu Su, 
  • Pages: 101-110
  • First Published: 09 July 2012

Improving Systematic Accountabilities through Citizen-centred Approaches

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The Rise of Social Accountability in China (社会问责在中国的兴起)

Jun Ma (马骏), 
  • Pages: 111-121
  • First Published: 09 July 2012

摘要

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Does Participatory Budgeting Improve the Legitimacy of the Local Government?: A Comparative Case Study of Two Cities in China (参与式预算是否能提高地方政府的合法性？：中国两个城市的比较案例研究)

Yan Wu (吴彦),  Wen Wang (王闻), 
  • Pages: 122-135
  • First Published: 09 July 2012

摘要

Increasing Responsiveness and Meeting Citizens' Expectations

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How Does Chinese Local Government Respond to Citizen Satisfaction Surveys? A Case Study of Foshan City (中国地方政府如何响应公民满意度调查？来自广东省佛山市的案例研究)

Jie Gao (高洁), 
  • Pages: 136-147
  • First Published: 09 July 2012

摘要

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Citizen Expectations and Improvement of Government Functions: A Study of Importance and Performance of Budgetary Demands in China (公民期待和政府功能的改进：一项对中国预算需求和绩效的研究)

Guang Zhang (张光), 
  • Pages: 148-158
  • First Published: 09 July 2012

摘要

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Citizen Dissatisfaction Leads to Budget Cuts, or Not: A Case Study of a Local Taiwanese Government (低满意度必然导致预算删减？未必：台湾地方政府的个案研究)

Nai-Ling Kuo (郭乃菱), 
  • Pages: 159-166
  • First Published: 09 July 2012

摘要

Participative Policy Development and Program Design

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Citizen Centric Service in the Australian Department of Human Services: The Department's Experience in Engaging the Community in Co-design of Government Service Delivery and Developments in E-Government Services (澳大利亚人类服务部以公民为中心的服务：该部门在促进群体参与协同设计政府服务提供和发展在电子政府的经验)

Colin Bridge, 
  • Pages: 167-177
  • First Published: 09 July 2012

摘要

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Serving Migrant Workers: A Challenging Public Service Issue in China (服务农民工：中国公共服务的挑战)

Kinglun Ngok (岳经纶), 
  • Pages: 178-190
  • First Published: 09 July 2012

摘要

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Policy Entrepreneur, Civic Engagement and Local Policy Innovation in China: Housing Monetarisation Reform in Guizhou Province (政策企业家、公民参与与地方政策创新：以贵州住房货币化改革为例)

Yapeng Zhu (朱亚鹏), 
  • Pages: 191-200
  • First Published: 09 July 2012

摘要

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Learning as a Key to Citizen-centred Performance Improvement: A Comparison between the Health Service Centre and the Household Registration Office in Taipei City (“学习”作为公民为基绩效改善之关键因素：台北市健康服务中心与户政事务所之比较研究)

Bennis Wai Yip So (苏伟业), 
  • Pages: 201-210
  • First Published: 09 July 2012

摘要

Engaging with Others for Others – Using NGOs and New Technology

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Delivery of Public Services by Non-Government Organisations (非营利组织的公共服务提供)

Anthony Housego,  Terry O’Brien, 
  • Pages: 211-220
  • First Published: 09 July 2012

摘要

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Advocacy by Chinese Nonprofit Organisations: Towards a Responsive Government? (中国非营利组织的倡导性活动：趋向于促成反应式政府？)

Zhibin Zhang (张志斌),  Chao Guo (郭超), 
  • Pages: 221-232
  • First Published: 09 July 2012

摘要

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Managed Social Innovation: The Case of Government-Sponsored Venture Philanthropy in Shanghai (政府管理下的社会创新：以上海市政府发起的公益创投为例)

Yijia Jing (敬乂嘉),  Ting Gong (公婷), 
  • Pages: 233-245
  • First Published: 09 July 2012

摘要

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Building Citizen-centred E-government in Taiwan: Problems and Prospects (发展以公民为核心的电子化政府-台湾的经验与启示)

Mei Jen Hung (洪美仁), 
  • Pages: 246-255
  • First Published: 09 July 2012

摘要