Volume 28, Issue 7 e14865
ORIGINAL ARTICLE

“No One Seems to See Us, and They Look at Us as Worthless Colleagues”: Challenges Experienced by Iranian Transplant Nurse Coordinators—A Qualitative Study

Farzin Mollazadeh

Farzin Mollazadeh

Patient Safety Research Center, Clinical Research Institute, School of Nursing and Midwifery, Urmia University of Medical Sciences, Urmia, Iran

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Hossein Habibzadeh

Hossein Habibzadeh

Patient Safety Research Center, Clinical Research Institute, School of Nursing and Midwifery, Urmia University of Medical Sciences, Urmia, Iran

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Naser Parizad

Corresponding Author

Naser Parizad

Maternal and Childhood Obesity Research Center, Urmia University of Medical Sciences, Urmia, Iran

Correspondence:

Naser Parizad ([email protected])

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First published: 29 September 2024

Funding: This study was supported by the vice-chancellor of Research and Technology of Urmia University of Medical Sciences under contract number: 11486.

ABSTRACT

Background

Transplant nurse coordinators have close and long-term interactions with organ donor families throughout the organ donation process. Due to the responsibilities and high sensitivity of organ transplant coordination, transplant nurse coordinators face several stressful challenges. This study aimed to explore the challenges faced by Iranian transplant nurse coordinators.

Methods

This is a qualitative study conducted using qualitative content analysis. This study was conducted from February to September 2023. Semi-structured face-to-face interviews were conducted with a total of 14 transplant nurse coordinators. Data were analyzed using conventional qualitative content analysis proposed by Graneheim and Lundman.

Results

“Challenges of living as a transplant nurse coordinator” was identified as the main category, the subcategories of which included “consent-obtaining obstacles,” “exposure to violence,” “compassion fatigue,” “obsessive thoughts,” “work–life imbalance,” and “hardworking coordinators in the shadow.”

Conclusions

The challenges experienced by transplant nurse coordinators can lead to several negative consequences, including job burnout and turnover, reduced quality of family and marital life, additional healthcare costs, and reduced organ donation rate. To address these challenges, cultivating a culture of organ donation in society could involve public awareness campaigns and educational initiatives. Improving the working conditions and occupational incentives could include reducing work hours, providing psychological support, and increasing salaries. Implementing psychological interventions could involve regular counseling sessions and stress management programs. These measures can effectively reduce the challenges transplant nurse coordinators face and improve their overall well-being and job satisfaction.

Conflicts of Interest

The authors declare no conflicts of interest.

Data Availability Statement

The data that support the findings of this study are available upon request from the corresponding author. The data are not publicly available due to privacy or ethical restrictions.

The full text of this article hosted at iucr.org is unavailable due to technical difficulties.