The Relationship Between Team Deep-Level Diversity and Team Performance: A Meta-Analysis of the Main Effect, Moderators, and Mediating Mechanisms
Corresponding Author
María del Carmen Triana
Vanderbilt University
Address for reprints: María del Carmen Triana, Owen Graduate School of Management, Organization Studies Area, Vanderbilt University, Nashville, TN 37203, USA ([email protected]).
Search for more papers by this authorCorresponding Author
María del Carmen Triana
Vanderbilt University
Address for reprints: María del Carmen Triana, Owen Graduate School of Management, Organization Studies Area, Vanderbilt University, Nashville, TN 37203, USA ([email protected]).
Search for more papers by this authorAbstract
To reconcile the inconsistencies and complexities in the relationship between team diversity and performance, our meta-analysis takes a more nuanced approach to the relationship between team deep-level diversity and team performance. We examine the type of deep-level diversity (personality, values, culture), task complexity, and executive team status as moderators of the relationship between team deep-level diversity and positive emergent states, positive team processes, and team conflict. In addition, we examine the mediating role of positive team emergent states, positive team processes, and team conflict in explaining how team deep-level diversity relates to team performance. We test our hypotheses with a meta-analytic database of 94 papers reporting 280 effect sizes based on 24,425 teams. Findings show that team deep-level diversity is associated with fewer positive emergent states and positive team processes and more team conflict. There is an indirect relationship between team deep-level diversity and team performance through each of the mediators: positive emergent states, positive team processes, and team conflict. Implications for theory and practice are discussed.
REFERENCES
- *Aamodt, N. G. and Kimbrough, W. W. (1982). ‘Effect of group heterogeneity on quality of task solutions’. Psychological Reports, 50, 171–74.
- *Adkins, C. L., Ravlin, E. C. and Meglino, B. M. (1996). ‘Value congruence between co-workers and its relationship to work outcomes’. Group & Organization Management, 21, 439–60.
- *Alabduljader, J. (2018). New Venture Team Personality and New Venture Success. Unpublished doctoral dissertation, George Washington University.
- *Alipour, K. K., Mohammed, S. and Raghuram, S. (2018). ‘Differences in the valuing of power among team members: A contingency approach toward examining the effects of power values diversity and relationship conflict’. Journal of Business and Psychology, 33, 231–47.
- *Aronson, Z., Dominick, P. and Wang, M. (2014). ‘Exhibiting leadership and facilitation behaviors in NPD project-based work: Does team personal style composition matter?’. Engineering Management Journal, 26, 25–35.
- Arthur, W.Jr., Bennett, W.Jr. and Huffcutt, A. I. (2001). Conducting Meta-Analysis using SAS. Mahwah, NJ: Erlbaum.
- *Baines, J. (1996). Through the Lens of Individual Personality Types: Micro-Level Management of Organizational Diversity. Unpublished master’s thesis, University of New Brunswick.
- *Barrick, M. R., Stewart, G. L., Neubert, M. J. and Mount, M. K. (1998). ‘Relating member ability and personality to work-positive team processes and team effectiveness’. Journal of Applied Psychology, 83, 377–91.
- *Barsade, S. G., Ward, A. J., Turner, J. D. F. and Sonnenfeld, J. A. (2000). ‘To your heart's content: A model of affective diversity in top management teams’. Administrative Science Quarterly, 45, 802–36.
- Begg, C. B. and Mazumdar, M. (1994). ‘Operating characteristics of a rank correlation test for publication bias’. Biometrics, 50, 1088–101.
- Bell, S. T. (2007). ‘Deep-level composition variables as predictors of team performance: A meta-analysis’. Journal of Applied Psychology, 92, 595–615.
- Bell, S. T., Villado, A. J., Lukasik, M. A., Belau, L. and Briggs, A. L. (2011). ‘Getting specific about demographic diversity variable and team performance relationships: A meta-analysis’. Journal of Management, 37, 709–43.
- Boer, D. and Fischer, R. (2013). ‘How and when do personal values guide our attitudes and sociality? Explaining cross-cultural variability in attitude-value linkages’. Psychological Bulletin, 139, 1113–47.
- *Bolin, A. U. and Neuman, G. A. (2006). ‘Personality, process, and performance in interactive brainstorming groups’. Journal of Business and Psychology, 20, 565–85.
- *Boone, C. and Hendriks, W. (2009). ‘Top management team diversity and firm performance: Moderators of functional-background and locus-of-control diversity’. Management Science, 55, 165–80.
- *Boone, C., vanOlffen, W. and Witteloostuijn, A. V. (2005). ‘Team locus-of-control composition, leadership structure, information acquisition, and financial performance: A business simulation study’. Academy of Management Journal, 48, 889–909.
- Bowers, C. A., Pharmer, J. A. and Salas, E. (2000). ‘When member homogeneity is needed in work teams a meta-analysis’. Small Group Research, 31, 305–27.
- Bradley, B. H., Postlethwaite, B. E., Klotz, A. C., Hamdani, M. R. and Brown, K. G. (2012). ‘Reaping the benefits of task conflict in teams: The critical role of team psychological safety climate’. Journal of Applied Psychology, 97, 151–58.
- Brannick, M. T. and Hall, S. M. (2001, April). Reducing Bias in the Schmidt-Hunter Meta-Analysis. Poster presented at the 16th annual conference of the Society for Industrial and Organizational Psychology, San Diego, CA.
- Bruce, B. M., Ravlin, E. C. and Adkins, C. L. (1989). ‘A work values approach to corporate culture: A field test of the value congruence process and its relationship to individual outcomes’. Journal of Applied Psychology, 74, 424–32.
- *Burchfield, M. (1997). Personality Composition as it Relates to Team Performance. Unpublished doctoral dissertation.
- *Busse, R. (2017). ‘Value diversity and performance in small groups: Empirical evidence from Chinese management students in Germany’. Journal of Chinese Human Resource Management, 8, 114–28.
- Byrne, D. (1971). The Attraction Paradigm. New York: Academic Press.
- *Camelo-Ordaz, C., García-Cruz, J. and Sousa-Ginel, E. (2014). ‘Antecedents of relationship conflict in top management teams’. International Journal of Conflict Management, 25, 124–47.
- *Chiang, C. (2011). A Study of the Relationship between Team Members' Personalities and Cultural Dimensions and their Effects on Team Performance. Unpublished doctoral dissertation, Benedictine University.
- *Chung, Y., Shaw, J. B., Jiang, Y. and Jackson, S. (2006). The Impact of Deep- and Surface-Level Faultlines on Positive Team Processes. Paper presented at the Academy of Management Annual Conference.
- *Colbert, A. E., Kristof-Brown, A. L., Bradley, B. H. and Barrick, M. R. (2008). ‘CEO transformational leadership: The role of goal importance congruence in top management teams’. Academy of Management Journal, 51, 81–96.
- *Cole, M. S., Carter, M. Z. and Zhang, Z. (2013). ‘Leader–team congruence in power distance values and team effectiveness: The mediating role of procedural justice climate’. Journal of Applied Psychology, 98, 962–73.
- Cox, T. H. Jr. (1993). Cultural Diversity in Organizations: Theory, Research, and Practice. San Francisco, CA: Berrett-Koehler.
- Cox, T. H. and Blake, S. (1991). ‘Managing cultural diversity: Implications for organizational competitiveness’. Academy of Management Executive, 5, 45–56.
10.5465/AME.1991.4274465 Google Scholar
- Cox, T. H., Lobel, S. A. and McLeod, P. L. (1991). ‘Effects of ethnic group cultural differences on cooperative and competitive behavior on a group task’. Academy of Management Journal, 34, 827–47.
- Cross, R., Rebele, R. and Grant, A. (2016). ‘Collaborative overload’. Harvard Business Review, 94, 74–79.
- De Dreu, C. L. W. (2006). ‘When too little or too much hurts: Evidence for a curvilinear relationship between task conflict and innovation in teams’. Journal of Management, 32, 83–107.
- De Dreu, C. K. W. and Weingart, L. R. (2003). ‘Task versus relationship conflict, team effectiveness, and team member satisfaction: A meta-analysis’. Journal of Applied Psychology, 88, 741–49.
- de Wit, F. R. C., Greer, L. L. and Jehn, K. A. (2012). ‘The paradox of intragroup conflict: A meta-analysis’. Journal of Applied Psychology, 97, 360–90.
- Deutsch, Y. (2005). ‘The impact of board composition on firms' critical decisions: A meta-analytic review’. Journal of Management, 31, 424–44.
- Devine, D. J., Clayton, L. D., Philips, J. L., Dunford, B. B. and Melner, S. B. (1999). ‘Teams in organizations: Prevalence, characteristics, and effectiveness’. Small Group Research, 30, 678–711.
- Devine, D. J. and Philips, J. L. (2001). ‘Do smarter teams do better a meta-analysis of cognitive ability and team performance’. Small Group Research, 32, 507–32.
- Doney, P. M., Cannon, J. P. and Mullen, M. R. (1998). ‘Understanding the influence of national culture on the development of trust’. Academy of Management Review, 23, 601–20.
- Drach-Zahavy, A. and Somech, A. (2002). ‘Team heterogeneity and its relationship with team support and team effectiveness’. Journal of Educational Administration, 40, 44–66.
10.1108/09578230210415643 Google Scholar
- Driskell, J. E., Hogan, R. and Salas, E. (1987). ‘ Personality and group performance’. In C. Hendrick (Ed.), Group Processes and Intergroup Relations. Review of Personality and Social Psychology, 9. Thousand Oaks, CA: Sage Publications Inc, 91–112.
- Duval, S. and Tweedie, R. (2000a). ‘Trim and fill: A simple funnel-plot-based method of testing and adjusting for publication bias in meta-analysis’. Biometrics, 56, 455–63.
- Duval, S. and Tweedie, R. (2000b). ‘A nonparametric “Trim and Fill” method of accounting for publication bias in meta-analysis’. Journal of the American Statistical Association, 95, 89–98.
- Earnest, D. R., Allen, D. G. and Landis, R. S. (2011). ‘Mechanisms linking realistic job previews with turnover: A meta-analytic path analysis’. Personnel Psychology, 64, 865–97.
- Edwards, B. D., Day, E. A., Arthur, W. Jr. and Bell, S. T. (2006). ‘Relationships among team ability composition, team mental models, and team performance’. Journal of Applied Psychology, 91, 727–36.
- Egger, M., Smith, G. D., Schnedier, M. and Minder, C. (1997). ‘Bias in meta-analysis detected by a simple graphical test’. British Medical Journal, 315, 629–34.
- *Eigel, K. M. and Kuhnert, K. W. (1996). ‘ Personality diversity and its relationship to managerial team productivity’. In M. N. Ruderman, M. W. Hughes-James and S. E. Jackson (Eds), Selected Research on Work Team Diversity. Washington, DC: American Psychological Association, 75–98.
10.1037/10507-004 Google Scholar
- *Elron, E. (1997). ‘Top management teams within multinational corporations: Effects of cultural heterogeneity’. Leadership Quarterly, 8, 393–412.
- Farh, J.-L., Lee, C. and Farh, C. I. C. (2010). ‘Task conflict and team creativity: A question of how much and when’. Journal of Applied Psychology, 95, 1173–80.
- *Ferguson, A. J. and Peterson, R. S. (2015). ‘Sinking slowly: Diversity in propensity to trust predicts downward trust spirals in small groups’. Journal of Applied Psychology, 100, 1012–24.
- *Ferguson, A. J. and Peterson, R. S. (2016). Team Personality Composition, Conflict, and Performance. Working paper.
- *Fisher, S. G., Macrosson, W. D. K. and Yusuff, M. R. (1996). ‘Team performance and human values’. Psychological Reports, 79, 1019–24.
- *Gelfand, M. J., Kuhn, K. M. and Radhakrishnan, P. (1996). ‘ The effect of value differences on social interaction processes and job outcomes: Implications for managing diversity’. In M. N. Ruderman, M. W. Hughes-James and S. E. Jackson (Eds), Selected Research on Work Team Diversity. Washington, DC: American Psychological Association, 53–71.
10.1037/10507-003 Google Scholar
- *Gevers, J. M. P. and Peeters, M. A. G. (2009). ‘A pleasure working together? The effects of dissimilarity in team member conscientiousness on team temporal processes and individual satisfaction’. Journal of Organizational Behavior, 30, 379–400.
- *Giambatista, R. C. (1999). Reaping the Fruits: Dimensions of Diversity, Communication Technology, and Team Effectiveness. Unpublished doctoral dissertation, University of Wisconsin-Madison, Madison.
- *Glick, W., Miller, C. and Huber, G. (1993). ‘ The impact of upper echelon diversity on organizational performance’. In G. P. Huber and W. H. Glick (Eds), Organizational Change and Redesign: Ideas and Insights for Improving Performance. New York: Oxford University Press, 176–224.
- Gordon, J. (1992). ‘Work teams: How far have they come?’. Training, October, 59–65.
- Gordon, L. V. (1972). ‘Value correlates of student attitudes on social issues: A multination study’. Journal of Applied Psychology, 4, 305–11.
- Gruenfeld, D. H., Mannix, E. A., Williams, K. Y. and Neale, M. A. (1996). ‘Group composition and decision making: How member familiarity and information distribution affect process and performance’. Organizational Behavior and Human Decision Processes, 67, 1–15.
- *Guillaume, Y. R., Van Knippenberg, D. and Brodbeck, F. C. (2014). ‘Nothing succeeds like moderation: A social self-regulation perspective on cultural dissimilarity and performance’. Academy of Management Journal, 57, 1284–308.
- Hackman, J. R. (1987). ‘ The design of work teams’. In J. W. Lorsch (Ed.), Handbook of Organizational Behavior. Englewood Cliffs, NJ: Prentice Hall, 315–42.
- *Halfhill, T. (2000). Personality Composition, Group Norms, and Group Effectiveness in Military Work Teams. Unpublished doctoral dissertation, The University of Tennessee, Knoxville.
- *Halfhill, T. R., Nielsen, T. M. and Sundstrom, E. (2008). ‘The ASA framework: A field study of group personality composition and group performance in military action teams’. Small Group Research, 39, 616–35.
- Hambrick, D. (2007). ‘Upper echelons theory: An update’. Academy of Management Review, 32, 334–43.
- Hambrick, D. C. and Mason, P. A. (1984). ‘Upper echelons: The organization as a reflection of its top managers’. Academy of Management Review, 9, 193–206.
- Harrison, D. A. and Klein, K. J. (2007). ‘What’s the difference? Diversity constructs as separation, variety, and disparity in organization’. Academy of Management Review, 32, 1199–228.
- Harrison, D. A., Price, K. H. and Bell, M. P. (1998). ‘Beyond relational demography: Time and the effects of surface- and deep-level diversity on work group cohesion’. Academy of Management Journal, 41, 96–107.
- *Harrison, D. A., Price, K. H., Gavin, J. H. and Florey, A. T. (2002). ‘Time, teams, and task performance: Changing effects of surface- and deep-level diversity on group functioning’. Academy of Management Journal, 45, 1029–45.
- *Harvey, S. (2013). ‘A different perspective: The multiple effects of deep level diversity on group creativity’. Journal of Experimental Social Psychology, 49, 822–32.
- *Hecht, T. D. (1997). Team Performance: Does Personality Play a Role? Unpublished master thesis, The University of Western Ontario, London, Ontario.
- *Hoffman, L. R. and Maier, N. R. F. (1961). ‘Quality and acceptance of problem solutions by members of homogeneous and heterogeneous groups’. Journal of Abnormal and Social Psychology, 62, 401–07.
- *Homan, A. C., Hollenbeck, J. R., Humphrey, S. E., Van Knippenberg, D., Ilgen, D. R. and Van Kleef, G. A. (2008). ‘Facing differences with an open mind: Openness to experience, salience of intragroup differences, and performance of diverse work groups’. Academy of Management Journal, 51, 1204–22.
- Horwitz, S. K. and Horwitz, I. B. (2007). ‘The effects of team diversity on team outcomes: A meta-analytic review of team demography’. Journal of Management, 33, 987–1015.
- House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W. and Gupta, V. (2004). Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies. Thousand Oaks, CA: Sage.
- *Hua, L. A. (2013). Diversity in Conscientiousness and Team Composition: Their Relationships with Team Conflict, Performance, and Satisfaction. Unpublished doctoral dissertation, Alliant International University.
- Hunter, J. E. and Schmidt, F. L. (2004). Methods of Meta-Analysis: Correcting for Error and Bias in Research Findings. Newbury Park, CA: Sage.
10.4135/9781412985031 Google Scholar
- *Iaquinto, A. L. and Fredrickson, J. W. (1997). ‘Top management team agreement about the strategic decision process: A test of some of its determinants and consequences’. Strategic Management Journal, 18, 63–75.
- Ilgen, D. R., Hollenbeck, J. R., Johnson, M. and Jundt, D. (2005). ‘Teams in organizations: From input-process-output models to IMOI models’. Annual Review of Psychology, 56, 517–43.
- *Jehn, K. A., Chadwick, C. and Thatcher, S. M. B. (1997). ‘To agree or not to agree: The effects of value congruence, individual demographic dissimilarity, and conflict on workgroup outcomes’. The International Journal of Conflict Management, 8, 287–305.
- Jehn, K. and Mannix, E. (2001). ‘The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance’. Academy of Management Journal, 44, 238–51.
- Johnson-Laird, P. N. (1983). Mental Models: Towards a Cognitive Science of Language, Inference, and Consciousness. Cambridge, MA: Harvard University Press.
- Joshi, A. and Roh, H. (2009). ‘The role of context in work team diversity research: A meta-analysis’. Academy of Management Journal, 52, 599–627.
- *Jules, C. (2007). Diversity of Member Composition and Team Learning in Organizations. Unpublished Doctoral Dissertation, Case Western Reserve University.
- Keller, R. T. (1994). ‘Technology-information processing fit and the performance of R&D project groups: A test of contingency theory’. Academy of Management Journal, 37, 167–79.
- Kepes, S., Banks, G. C., McDaniel, M. and Whetzel, D. L. (2012). ‘Publication bias in the organizational sciences’. Organizational Research Methods, 15, 624–62.
- *Kichuk, S. (1996). The Effect of General Cognitive Ability, Teamwork KSA’s, and the “Big Five” Personality Factors on the Performance of Engineering Design Teams: Implications for the Selection of Teams. Unpublished doctoral dissertation, McMaster University.
- *Kichuk, S. L. and Weisner, W. H. (1997). ‘The big five personality factors and team performance: Implications for selecting successful product design teams’. Journal of Engineering and Technology Management, 14, 195–221.
- *Kilduff, M., Angelmar, R. and Mehra, A. (2000). ‘Top management-team diversity and firm performance: Examining the role of cognitions’. Organization Science, 11, 21–34.
- *Kim, M. J. (2016). ‘The effects of trait positive affect on autonomy and task cohesion: The moderating roles of individual affective dissimilarity and group affective diversity’. Seoul Journal of Business, 22, 79–105.
10.35152/snusjb.2016.22.2.004 Google Scholar
- Klimoski, R. and Mohammed, S. (1994). ‘Team mental model: Construct or metaphor?’ Journal of Management, 20, 403–37.
- *Kramer, A., Bhave, D. P. and Johnson, T. D. (2014). ‘Personality and group performance: The importance of personality composition and work tasks’. Personality and Individual Differences, 58, 132–37.
- *Kristof-Brown, A. L., Seong, J. Y., Degeest, D. S., Park, W. W. and Hong, D. S. (2014). ‘Collective fit perceptions: A multilevel investigation of person–group fit with individual-level and team-level outcomes’. Journal of Organizational Behavior, 35, 969–89.
- Kroll, M. J., Toombs, L. A. and Wright, P. (2000). ‘Napoleon's tragic march home from Moscow: Lessons in hubris’. The Academy of Management Executive, 14, 117–28.
- Landis, R. S. (2013). ‘Successfully combining meta-analysis and structural equation modeling: Recommendations and strategies’. Journal of Business and Psychology, 28, 251–61.
- Langfred, C. W. (2007). ‘Downside of self-management: A longitudinal study of the effects of conflict on trust, autonomy, and task interdependence in self-managing teams’. Academy of Management Journal, 50, 885–900.
- *Lankau, M., Ward, A., Amason, A., Ng, T., Sonnenfeld, J. and Agle, B. (2007). ‘Examining the impact of organizational value dissimilarity in top management teams’. Journal of Managerial Issues, Spring, 11–34.
- *Lau, K. and Jin, Q. (2018). ‘Chinese students’ group work performance: Does team personality composition matter?’. Education + Training, 61, 290–309.
- *Lavy, S., Bareli, Y. and Ein-Dor, T. (2015). ‘The effects of attachment heterogeneity and team cohesion on team functioning’. Small Group Research, 46, 27–49.
- *Le Blanc, P. M. and González-Romá, V. (2012). ‘A team level investigation of the relationship between leader–member exchange (LMX) differentiation, and commitment and performance’. The Leadership Quarterly, 23, 534–44.
- *Lee, C., Hui, C. and Tinsley, C. H. (2008). ‘ Group diversity and performance: The effects of diversity type, context and group cooperation’. In K. H. Kiefer (Ed.), Applied Psychology Research Trends. New York: Nova Science Publishers Inc, 59–80.
- Leung, K. and Morris, M. W. (2015). ‘Values, schemas, and norms in the culture-behavior nexus: A situated dynamics framework’. Journal of International Business Studies, 46, 1028–50.
- *Liang, H. Y., Shih, H. A. and Chiang, Y. H. (2015). ‘Team diversity and team helping behavior: The mediating roles of team cooperation and team cohesion’. European Management Journal, 33, 48–59.
- *Liang, T. P., Liu, C. C., Lin, T. M. and Lin, B. (2007). ‘Effect of team diversity on software project performance’. Industrial Management & Data Systems, 107, 636–53.
- *Lim, B. C. (2003). Do the Leader and Member Make the Team? The Role of Personality and Cognitive Ability. Unpublished doctoral dissertation.
- Macaskill, P., Walter, S. and Irwig, L. (2001). ‘A comparison of methods to detect publication bias in meta-analysis’. Statistics in Medicine, 20, 641–54.
- *Macht, G. A. (2014). Modeling Psychometrics for Team Performance: Personality & Emotional Intelligence. Unpublished doctoral dissertation, Pennsylvania State University.
- *Maderer, D., Holtbrügge, D. and Schuster, T. (2014). ‘Professional football squads as multicultural teams: Cultural diversity, intercultural experience, and team performance’. International Journal of Cross Cultural Management, 14, 215–38.
10.1177/1470595813510710 Google Scholar
- Mannix, E. and Neale, M. A. (2005). ‘What differences make a difference? The promise and reality of diverse teams in organizations’. Psychological Science in the Public Interest, 6, 31–55.
- Marks, M. A., Mathieu, J. E. and Zaccaro, S. J. (2001). ‘A temporally based framework and taxonomy of positive team processes’. Academy of Management Review, 263, 356–76.
- *Martins, L. L., Milliken, F. J., Wiesenfeld, B. M. and Salgado, S. R. (2003). ‘Racioethnic diversity and group members' experiences’. Group and Organization Management, 28, 75–106.
- Mathieu, J. E., Heffner, T. S., Goodwin, G. F., Salas, E. and Cannon-Bowers, J. A. (2000). ‘The influence of shared mental models on team process and performance’. Journal of Applied Psychology, 85, 273–83.
- Mathieu, J., Maynard, M. T., Rapp, T. and Gilson, L. (2008). ‘Team effectiveness 1997–2007: A review of recent advancements and a glimpse into the future’. Journal of Management, 43, 410–76.
- McCray, R. and Costa, P. (1994). ‘The stability of personality: Observations and evaluations’. Current Directions in Psychological Science, 3, 173–75.
- *Miller, C. C. (1990). Cognitive Diversity within Management Teams: Implications for Strategic Decision Process and Organizational Performance. Unpublished doctoral dissertation, The University of Texas at Austin, Austin.
- *Miller, C. C., Burke, L. M. and Glick, W. H. (1998). ‘Cognitive diversity among upper-echelon executives: Implications for strategic decision processes’. Strategic Management Journal, 19, 39–58.
- Milliken, F. J. and Martins, L. L. (1996). ‘Searching for common threads: Understanding the multiple effects of diversity in organizational groups’. Academy of Management Review, 21, 402–33.
- Mischel, W. and Shoda, Y. (1998). ‘Reconcile process dynamics and personality disposition’. Annual Review of Psychology, 49, 229–58.
- *Mitchell, L. M. (2000). Work Group Productivity as a Function of Personality Similarities of Group Members. Unpublished master thesis, Stephen F. Austin State University, Nacogdoches.
- *Mohammed, S. and Angell, L. C. (2003). ‘‘Personality heterogeneity in teams: Which differences make a difference for team performance?’ Small Group Research, 34, 651–77.
- *Mohammed, S. and Angell, L. C. (2004). ‘Surface- and deep-level diversity in workgroups: Examining the moderating effects of team orientation and team process on relationship conflict’. Journal of Organizational Behavior, 25, 1015–39.
- *Mohammed, S. and Nadkarni, S. (2014). ‘Are we all on the same temporal page? The moderating effects of temporal team cognition on the polychronicity diversity–team performance relationship’. Journal of Applied Psychology, 99, 404–22.
- *Molleman, E. (2005). ‘Diversity in demographic characteristics, abilities and personality traits: Do faultlines affect team functioning?’. Group Decision and Negotiation, 14, 173–93.
- *Moon, T. (2013). ‘The effects of cultural intelligence on performance in multicultural teams’. Journal of Applied Social Psychology, 43, 2414–25.
- *Neuman, G. A., Wagner, S. H. and Christiansen, N. D. (1999). ‘The relationship between work-team personality composition and the job performance of teams’. Group and Organization Management, 24, 28–45.
- O'Reilly, C. A., Chatman, J. and Caldwell, D. F. (1991). ‘People and organizational culture: A profile comparison approach to assessing person-organization fit’. Academy of Management Journal, 3, 487–516.
- Oyserman, D. and Lee, S. W. S. (2008). ‘Does culture influence what and how we think? Effects of priming individualism and collectivism’. Psychological Bulletin, 134, 311–42.
- Ozer, D. J. and Benet-Martinez, V. (2006). ‘Personality and the prediction of consequential outcomes’. Annual Review of Psychology, 57, 401–21.
- *Peeters, M. A., Rutte, C. G., vanTuijl, H. F. and Reymen, I. M. (2008). ‘Designing in teams: Does personality matter?’. Small Group Research, 39, 438–67.
- Peeters, M. A., van Tuijl, H. F., Rutte, C. G. and Reymen, I. M. (2006). ‘Personality and team performance: A meta-analysis’. European Journal of Personality, 20, 377–96.
- Pelled, L. H., Eisenhardt, K. M. and Xin, K. R. (1999). ‘Exploring the black box: An analysis of work group diversity, conflict, and performance’. Administrative Science Quarterly, 44, 1–28.
- Phillips, K., Mannix, E., Neale, M. and Gruenfeld, D. (2004). ‘Diverse groups and information sharing: The effect of congruent ties’. Journal of Experimental Social Psychology, 40, 497–510.
- *Pieterse, A. N., vanKnippenberg, D. and Ginkel, W. P. (2011). ‘Diversity in goal orientation, team reflexivity, and team performance’. Organizational Behavior and Human Decision Processes, 114, 153–64.
- *Pieterse, A. N., vanKnippenberg, D. and Van Dierendonck, D. (2013). ‘Cultural diversity and team performance: The role of team member goal orientation’. Academy of Management Journal, 56, 782–804.
- Pinjani, P. (2007). Diversity in Global Virtual Teams: A Partnership Development Perspective. Unpublished doctoral dissertation, University of North Carolina at Greensboro, Greensboro.
- *Polzer, J. T., Milton, L. P. and Swann, W. B. (2002). ‘Capitalizing on diversity: Interpersonal congruence in small work groups’. Administrative Science Quarterly, 47, 296–324.
- *Prewett, M., Brown, M., Goswami, A. and Christiansen, N. (2018). ‘Effects of team personality composition on member performance: A multilevel perspective’. Group & Organization Management, 43, 316–48.
- *Puck, J., Rygl, D. and Kittler, M. (2007). ‘Cultural antecedents and performance consequences of open communication and knowledge transfer in multicultural process-innovation teams’. Journal of Organisational Transformation & Social Change, 3, 223–41.
10.1386/jots.3.2.223_1 Google Scholar
- Rendina-Gobioff, G. and Kromrey, J. D. (2006). ‘ PUB_BIAS: A SAS macro for detecting publication bias in meta-analysis’. In 14th Annual SouthEast SAS Users Group (SESUG) Conference. Atlanta, GA: SouthEast SAS Users Group (SESUG).
- Riordan, C. M. (2000). ‘Relational demography within groups: Past developments, contradictions, and new directions’. Research in Personnel and Human Resource Management, 19, 131–73.
10.1016/S0742-7301(00)19005-X Google Scholar
- *Rodriguez, R. A. (1998). ‘Challenging demographic reductionism: A pilot study investigating diversity in group composition’. Small Group Research, 29, 744–59.
- Sayo, A., Jennings, R. G. and Van Horn, J. D. (2012). ‘Study factors influencing ventricular enlargement in schizophrenia: A 20year follow-up meta-analysis’. Neuroimage, 59, 154–67.
- *Selvam, R. M. (2017). On the Deep-Level Differences to Team Processes and Performance. Paper presented at the Academy of Management Annual Conference.
- *Seong, J. Y., Kristof-Brown, A. L., Park, W., Hong, D. and Shin, Y. (2015). ‘Person-group fit: Diversity antecedents, proximal outcomes, and performance at the group level’. Journal of Management, 41, 1184–213.
- *Shapcott, K. M., Carron, A. V., Burke, S. M., Bradshaw, M. H. and Estabrooks, P. A. (2006). ‘Member diversity and cohesion and performance in walking groups’. Small Group Research, 37, 701–20.
- *Simons, T. (1995). Top Management Team Consensus, Heterogeneity, and Debate as Contingent Predictors of Company Performance: The Complementarity of Group Structure and Process. Academy of Management Proceedings.
- *Simsek, Z., Veiga, J. F., Lubatkin, M. H. and Dino, R. N. (2005). ‘Modeling the multilevel determinants of top management team behavioral integration’. Academy of Management Journal, 48, 69–84.
- Srikanth, K., Harvey, S. and Peterson, R. (2016). ‘A dynamic perspective on diverse teams: Moving from the dual-process model to a dynamic coordination-based model of diverse team performance’. Academy of Management Annals, 10, 453–93.
- Stahl, G. K., Maznevski, M. L., Voigt, A. and Jonsen, K. (2010). ‘Unraveling the effects of cultural diversity in teams: A meta-analysis of research on multicultural work groups’. Journal of International Business Studies, 41, 690–709.
- Tajfel, H. and Turner, J. (1986). ‘ The social identity of intergroup behavior’. In S. Worchel and W. Austin (Eds), Psychology of Intergroup Relations. Chicago, IL: Nelson-Hall, 7–24.
- *Tang, C. and Naumann, S. E. (2016). ‘Team diversity, mood, and team creativity: The role of team knowledge sharing in Chinese R&D teams’. Journal of Management & Organization, 22, 420–34.
- *Tekleab, A. G. and Quigley, N. R. (2014). ‘Team deep-level diversity, relationship conflict, and team member’s affective reactions: A cross-level investigation’. Journal of Business Research, 67, 394–402.
- Thompson, L. L. (2011). Making the Team: A Guide for Managers, 4th edition. Upper Saddle River, NJ: Pearson Prentice-Hall.
- *Toquam, J. L., Macaulay, J. L., Westra, C. D. and Fujita, Y. (1997). ‘ Assessment of nuclear power plant crew performance variability’. In M. T. Brannick, E. Salas and C. Prince (Eds), Team Performance Assessment and Measurement: Theory, Methods, and Application. New York: Psychology Press, 253–88.
- Torelli, C. J. and Kaikati, A. M. (2009). ‘Values as predictors of judgments and behaviors: The role of abstract and concrete mindsets’. Journal of Personability and Social Psychology, 96, 231–47.
- *Tröster, C., Mehra, M. and van Knippenberg, D. (2014). ‘Structuring for team success: The interactive effects of network structure and cultural diversity on team potency and performance’. Organizational Behavior and Human Decision Processes, 124, 245–55.
- Tsui, A. S. and O’Reilly, C. A. III (1989). ‘Beyond simple demo-graphic effects: The importance of relational demography in superior-subordinate dyads’. Academy of Management Journal, 32, 402–23.
- *Tyran, K. L. and Gibson, C. B. (2008). ‘Is what you see, what you get? The relationship among surface- and deep-level heterogeneity characteristics, group efficacy, and team reputation’. Group and Organization Management, 33, 46–76.
- van Dijk, H., van Engen, M. L. and van Knippenberg, D. (2012). ‘Defying conventional wisdom: A meta-analytical examination of the differences between demographic and job-related diversity relationships with performance’. Organizational Behavior and Human Decision Processes, 119, 38–53.
- van Dijk, H., Meyer, V., van Engen, M. and Loyd, D. L. (2017). ‘Microdynamics in diverse teams: A review and integration of the diversity and stereotyping literatures’. Academy of Management Annals, 11, 517–57.
- *vanEmmerik, I. H. and Brenninkmeijer, V. (2009). ‘Deep-level similarity and group social capital: Associations with team functioning’. Small Group Research, 40, 650–69.
- van Knippenberg, D., De Dreu, C. K. W. and Homan, A. C. (2004). ‘Work group diversity and group performance: An integrative model and research agenda’. Journal of Applied Psychology, 89, 1008–22.
- van Knippenberg, D. and Schippers, M. C. (2007). ‘Work group diversity’. Annual Review of Psychology, 58, 515–41.
- *vanVianen, A. E. M. and De Dreu, C. K. W. (2001). ‘Personality in teams: Its relationship to social cohesion, task cohesion, and team performance’. European Journal of Work and Organizational Psychology, 10, 97–120.
10.1080/13594320143000573 Google Scholar
- *Vanderheyden, K. and De Baets, S. (2015). ‘Does cognitive style diversity affect performance in dyadic student teams?’. Learning and Individual Differences, 38, 143–50.
- *Varela, O. (2003). Personality, Conflict, and Effectiveness in Project Groups. Unpublished doctoral dissertation, Tulane University, New Orleans.
- *Vissa, B. and Chacar, A. S. (2009). ‘Leveraging ties: The contingent value of entrepreneurial teams’ external advice networks on Indian software venture performance’. Strategic Management Journal, 30, 1179–91.
- *Vodosek, M. (2007). ‘Intragroup conflict as a mediator between cultural diversity and work group outcomes’. International Journal of Conflict Management, 18, 345–75.
- *Volkema, R. J. and Gorman, R. H. (1998). ‘The influence of cognitive-based group composition on decision-making process and outcome’. Journal of Management Studies, 35, 105–21.
- Wageman, R. and Gordon, F. M. (2005). ‘As the twig is bent: How group values shape emergent task interdependence in groups’. Organization Science, 16, 687–700.
- *Watson, W. E., Minzenmayer, T. and Bowler, M. (2006). ‘Type A personality characteristics and the effect on individual and team academic performance’. Journal of Applied Social Psychology, 36, 1110–28.
- Webber, S. S. and Donahue, L. M. (2001). ‘Impact of highly and less job-related diversity on work group cohesion and performance: A meta-analysis’. Journal of Management, 27, 141–62.
- *West, C. T. (1992). The Impact of Top Management Team Demographic Characteristics, Demographic Homogeneity, Value Similarity and Strategic Consensus on Business Unit Performance in a Stable and a Dynamic Industry. Unpublished doctoral dissertation, Indiana University.
- Whitener, E. M. (1990). ‘Confusion of confidence intervals and credibility intervals in meta-analysis’. Journal of Applied Psychology, 75, 315–21.
- Williams, K. Y. and O'Reilly, C. A. I. (1998). ‘Demography and diversity in organizations: A review of 40 years of research’. Research in Organizational Behavior, 20, 77–140.
- *Woehr, D. J., Arciniega, L. M. and Poling, T. L. (2013). ‘Exploring the effects of value diversity on team effectiveness’. Journal of Business and Psychology, 28, 107–21.
- Wood, W. and Eagly, A. H. (2002). ‘A cross-cultural analysis of the behavior of women and men: Implications for the origins of sex differences’. Psychological Bulletin, 128, 699–727.
- Wuchty, S., Jones, B. F. and Uzzi, B. (2007). ‘The increasing dominance of teams in production of knowledge’. Science, 316, 1036–39.
- *Zhou, W., Hu, H. and Zey, M. (2015). ‘Team composition of new venture founding teams: Does personality matter?’. International Journal of Entrepreneurial Behavior & Research, 21, 673–89.
Note. References marked with an asterisk (*) were included in the meta-analysis.