Volume 24, Issue 17-18 pp. 2529-2537
Original Article

The changing boundaries of nursing: a qualitative study of the transition to a new nursing care delivery model

Ann Rhéaume PhD, RN

Corresponding Author

Ann Rhéaume PhD, RN

Professor

École de science infirmière, Université de Moncton, Moncton, NB, Canada

Correspondence: Ann Rhéaume, Professor, École de science infirmière, Université de Moncton, 18 Antonine-Maillet Avenue Moncton, NB, Canada E1A 3E9. Telephone: +1 506 858-4268.

E-mail: [email protected]

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Sophie Dionne RN, MScN

Sophie Dionne RN, MScN

Clinical Resource Nurse

Surgery Department, CHU Dr. Georges-L.-Dumont, Moncton, NB, Canada

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Denise Gaudet RN, MScN

Denise Gaudet RN, MScN

Consultant

DMG Initiatives Inc, Dieppe, NB, Canada

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Monique Allain RN, BN

Monique Allain RN, BN

Nurse Manager

Emergency Department, CHU Dr. Georges-L.-Dumont, Moncton, NB, Canada

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Estelle Belliveau RN, BN

Estelle Belliveau RN, BN

Medical Adjudicator

Services Canada, Moncton, NB, Canada

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Laurraine Boudreau RN, BN

Laurraine Boudreau RN, BN

Nurse Manager

Oncology Center, CHU Dr. Georges-L.-Dumont, Moncton, NB, Canada

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Laurianne Brown RN, BN

Laurianne Brown RN, BN

Public Health Nurse

Provincial Public Health Services, Moncton, NB, Canada

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First published: 20 April 2015
Citations: 15

Abstract

Aims and objectives

To explore how nursing personnel have experienced the introduction of a new nursing care delivery model within their setting.

Background

New ways of nursing care are being implemented in many countries to contain rising health care costs and deal with ongoing nursing shortages. The adoption of new nursing care delivery models will have a substantial impact on the nature of nursing practice.

Design

A qualitative design was used for this study. Symbolic interactionism was used as a guiding framework.

Methods

Semi-structured interviews were held with 20 nurses (17 registered nurses and 3 ancillary nursing personnel) in two hospitals in eastern Canada following the introduction of a new nursing care nursing model. The constant comparative method was used to analyse interview data.

Results

Four themes emerged from the data: (1) the ownership of tasks, (2) managing the workers, (3) a different way of knowing the patient and (4) the struggle to change.

Conclusions

Nursing boundaries were flexible, regardless of the implementation of a new nursing care delivery model. Nursing tasks shifted from one group of workers to another during the course of the day to meet patient needs.

Relevance to clinical practice

This study highlights the challenges in relation to the introduction of new nursing care delivery models within hospital settings.

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