EXAMINATION OF SITUATIONAL AND ATTITUDINAL MODERATORS OF THE HESITATION AND PERFORMANCE RELATION
JAMES M. DIEFENDORFF,
ERIN M. RICHARD, ROBIN H. GOSSERAND,
JAMES M. DIEFENDORFF
The Business School University of Colorado at Denver
Search for more papers by this authorJAMES M. DIEFENDORFF,
ERIN M. RICHARD, ROBIN H. GOSSERAND,
JAMES M. DIEFENDORFF
The Business School University of Colorado at Denver
Search for more papers by this author and requests for reprints should be addressed to James M. Diefendorff, The Business School, University of Colorado at Denver, Campus Box 165, P.O. Box 173364, Denver, CO 80217-3364; [email protected].
Abstract
The hesitation dimension of action-state orientation refers to the behavioral capacity to start action on tasks. In this study, job characteristics (autonomy and routineness) and job attitudes (satisfaction and involvement) were examined as moderators of the relation between hesitation and supervisor ratings of work behaviors (overall job performance and self-management performance) in 2 different samples. In both samples, routineness moderated the hesitation and self-management performance relation such that individuals low in hesitation performed better than individuals high in hesitation when routineness was low, but no differences in performance were observed when routineness was high. In addition, job satisfaction and job involvement were significant moderators of the relation between hesitation and self-management performance, with individuals low in hesitation performing better than individuals high in hesitation when satisfaction or involvement was low, but no differences in performance were observed when satisfaction or involvement was high.
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