Volume 27, Issue 6 e12948
ORIGINAL ARTICLE

Actions helping expressed or anticipated needs: Patients with advanced cancer and their family caregivers’ experiences of specialist palliative home care teams

Anna Klarare

Corresponding Author

Anna Klarare

Department of Health Care Sciences, Palliative Research Centre, Ersta Sköndal Bräcke University College, Stockholm, Sweden

Correspondence

Anna Klarare, Department of Health Care Sciences, Palliative Research Centre, Ersta Sköndal Bräcke University College, Stockholm, Sweden.

Email: [email protected]

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Birgit H. Rasmussen

Birgit H. Rasmussen

The Institute for Palliative Care, Region Skane, Lund University, Lund, Sweden

Department of Health Care Sciences, Lund University, Lund, Sweden

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Bjöörn Fossum

Bjöörn Fossum

Department of Nursing Science, Sophiahemmet University, Stockholm, Sweden

Department of Clinical Science and Education, Karolinska Institutet, Södersjukhuset, Stockholm, Sweden

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Johan Hansson

Johan Hansson

Department of Public Health Analysis and Data Management, Public Health Agency of Sweden, Solna, Sweden

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Carl Johan Fürst

Carl Johan Fürst

Department of Clinical Sciences and Oncology, Faculty of Medicine, The Institute for Palliative Care, Lund University, Lund, Sweden

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Carina Lundh Hagelin

Carina Lundh Hagelin

Department of Health Care Sciences, Palliative Research Centre, Ersta Sköndal Bräcke University College, Stockholm, Sweden

Department of Neurobiology, Care Science and Society, KarolinskaInstitutet, Stockholm, Sweden

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First published: 09 October 2018
Citations: 25

Abstract

Patients with advanced cancer and family caregivers in palliative care face physical, psychological, social and existential challenges, much of the time home alone. Specialist palliative home care team services can be instrumental for sense of security in an uncertain situation. The aim of this study was to describe patients’ and family caregivers’ experiences of specialist palliative home care team actions that are identified by the participants as helping or hindering interventions. Six patients and seven family caregivers were interviewed using the enhanced critical incident technique. Ninety-five critical incidents and wish list items were identified. Providing adequate resources, keeping promises and being reliable, and creating partnerships are actions by specialist palliative care teams that patients and family caregivers experienced as helping in meeting expressed or anticipated needs in patients and family caregivers. Being reliable and including patients and family caregivers in partnerships help to continue with daily life, even though death may be close. Unmet needs resulted in experiences of disrespect or violation of personal space/integrity.

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