Volume 53, Issue S3 pp. 5201-5218
Special Issue: Linking VA and Non-VA Data to Address US Veteran Health Services Issues

Association between Continuity and Team-Based Care and Health Care Utilization: An Observational Study of Medicare-Eligible Veterans in VA Patient Aligned Care Team

Ashok Reddy M.D., M.Sc.

Corresponding Author

Ashok Reddy M.D., M.Sc.

VA Puget Sound HSR&D, Seattle

Department of Medicine, School of Medicine, University of Washington, Seattle, WA

Address correspondence to: Ashok Reddy, M.D., M.Sc., VA Puget Sound HSR&D, 1660 South Columbian Way, Seattle, WA 98108, and also Department of Medicine, School of Medicine, University of Washington, Seattle, WA; e-mail: [email protected]. Search for more papers by this author
Edwin Wong Ph.D.

Edwin Wong Ph.D.

VA Puget Sound Healthcare System Health Services Research & Development, Seattle, WA

Department of Health Services, University of Washington School of Public Health, Seattle, WA

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Anne Canamucio M.S.

Anne Canamucio M.S.

VISN 4 Center for Evaluation of PACT, Philadelphia VA Medical Center, Philadelphia, PA

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Karin Nelson M.D., M.S.H.S.

Karin Nelson M.D., M.S.H.S.

Department of Medicine, School of Medicine, University of Washington, Seattle, WA

VA Puget Sound Healthcare System Health Services Research & Development, Seattle, WA

Department of Health Services, University of Washington School of Public Health, Seattle, WA

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Stephan D. Fihn M.D., M.P.H.

Stephan D. Fihn M.D., M.P.H.

Department of Medicine, School of Medicine, University of Washington, Seattle, WA

Department of Health Services, University of Washington School of Public Health, Seattle, WA

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Jean Yoon Ph.D., M.H.S.

Jean Yoon Ph.D., M.H.S.

Health Economics Resource Center, VA Palo Alto Health Care System, Palo Alto, CA

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Rachel M. Werner M.D., Ph.D.

Rachel M. Werner M.D., Ph.D.

VISN 4 Center for Evaluation of PACT, Philadelphia VA Medical Center, Philadelphia, PA

Perelman School of Medicine at the University of Pennsylvania, Pennsylvania, PA

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First published: 11 September 2018
Citations: 17

Abstract

Objective

It remains unknown whether high-functioning teams can compensate for poor continuity of care to support important patient outcomes.

Data Source

Linked VA administrative and Medicare claims data to measure the relationship of team-based care and continuity of care with high-cost utilization.

Study Design

Retrospective cohort study of 1.2 million VA-Medicare dual eligible Veterans assigned to a VA primary care provider (PCP) in 2012. Continuity was the proportion of primary care visits to the assigned VA provider of care. Clinics were categorized as low, average, or high-team functioning based on survey data. Our primary outcomes were the number of all-cause hospitalizations, ambulatory care sensitive (ACSC) hospitalizations, and emergency department (ED) visits in 2013.

Principal Findings

A 10-percentage point increase in continuity with a VA PCP was associated with 4.5 fewer hospitalizations (p < .001), 3.2 fewer ACSC hospitalizations (p < .001), and 2.6 more ED visits (p = .07) per 1,000 patients. Team-based care was not significantly associated with any high-cost utilization category. Associations were heterogeneous across VA-reliant and nonreliant Veterans. Finally, the interaction results demonstrated that the quality of team-based care functioning could not compensate for poor continuity on hospitalizations, ACSC hospitalizations, or ED visits. Conclusions: In Veterans who were reliant on the VA for services, increasing continuity with a VA PCP and high-functioning team-based care clinics was associated with fewer ED visits and hospitalizations. Furthermore, leveraging combined data from VA and Medicare allowed to better measure continuity and assess high-cost utilization among Veterans who are and are not reliant on the VA for services.

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