Volume 26, Issue 6 pp. 717-728
Research Paper
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Integrating web 2.0 with the case-based reasoning cycle: A systems approach

Wu He

Corresponding Author

Wu He

Center for Learning Technologies, Old Dominion University, Norfolk, VA 23529, USA

Center for Learning Technologies, Old Dominion University, Norfolk, VA 23529, USA.Search for more papers by this author
Li D. Xu

Li D. Xu

Department of Information Technology and Decision Science, Old Dominion University, Norfolk, VA 23529, USA

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Tawnya Means

Tawnya Means

Warrington College of Business Administration, University of Florida, Gainesville, Florida 32611, USA

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Pan Wang

Pan Wang

Department of Automation, Wuhan University of Technology, Wuhan 430070, China

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First published: 09 March 2009
Citations: 26

Abstract

Traditional case-based reasoning (CBR) research has focused on the theories and heuristics of case representation, retrieval, reuse, revision and retention, while little attention has been paid to the users of CBR systems. In an effort to facilitate and improve the literature related to the CBR cycle as it relates to users, this paper proposes an extended CBR framework which allows users to play a more active role. The extended framework integrates the classical CBR R4-Cycle approach with Web 2.0 technologies such as blogs and RSS (Really Simple Syndication) feeds. The purpose of the extended CBR 2.0 framework is to encourage and enable users to contribute to case retrieval, case revision, case reuse and case retention. This paper also introduces some ideas to deploy Web 2.0 technologies along with CBR systems, with a discussion of the integration of Web 2.0 and CBR systems in systems perspectives. Copyright © 2009 John Wiley & Sons, Ltd.

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