Volume 30, Issue 3 pp. 656-664
ORIGINAL ARTICLE
Free Access

The impact of a cascade testing video on recipients’ knowledge, cognitive message processing, and affective reactions: A formative evaluation

Amber M. Aeilts

Corresponding Author

Amber M. Aeilts

Division of Human Genetics, Department of Internal Medicine, The Ohio State University, Columbus, OH, USA

Comprehensive Cancer Center, The Ohio State University, Columbus, OH, USA

Correspondence

Amber M. Aeilts, Division of Human Genetics, Department of Internal Medicine, The Ohio State University, Columbus, OH, USA.

Email: [email protected]

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Kristen M. Carpenter

Kristen M. Carpenter

College of Medicine, The Ohio State University, Columbus, OH, USA

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Shelly R. Hovick

Shelly R. Hovick

School of Communication, The Ohio State University, Columbus, OH, USA

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Lindsey Byrne

Lindsey Byrne

Division of Human Genetics, Department of Internal Medicine, The Ohio State University, Columbus, OH, USA

Comprehensive Cancer Center, The Ohio State University, Columbus, OH, USA

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Abigail B. Shoben

Abigail B. Shoben

Division of Biostatistics, College of Public Health, The Ohio State University, Columbus, OH, USA

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Leigha Senter

Leigha Senter

Division of Human Genetics, Department of Internal Medicine, The Ohio State University, Columbus, OH, USA

Comprehensive Cancer Center, The Ohio State University, Columbus, OH, USA

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First published: 03 November 2020
Citations: 5

Abstract

Cascade genetic testing is essential to clarify cancer risk in families with hereditary breast and ovarian cancer syndrome (HBOC) due to pathogenic variants (PVs) in BRCA1 or BRCA2. To date, data suggest that family communication of genetic testing results, with or without the aid of clinical resources such as a provider-written family letter, is impacted by multiple barriers. These barriers eventually lead to sub-optimal uptake of cascade genetic testing. We designed a 2-min animated video that a proband can share with relatives to notify them that the proband has tested positive for a pathogenic variant in BRCA1 or BRCA2. We studied the video via hypothetical scenario in an unselected population to simulate the process by which a relative receives unsolicited genetics information about their family member. We assessed the impact of the video on three specific domains: knowledge, cognitive message processing, and affective reactions. A total of 399 participants recruited through Amazon Mechanical Turk completed the study, and 373 were analyzed. The video significantly improved content knowledge/recall (p < .0001) from pre- to post-video viewing, indicating effective message communication. Items used to measure cognitive processing showed preliminary tendencies toward systematic message processing, which could be desired in familial communication aimed at initiating a specific action—in this case, cascade genetic testing. A majority of participants (66%) reported positive affective reaction as they indicated that they would feel gratitude if they received the video message from a relative, and did not evidence a negative affective reaction to receiving the information. Our data suggest that a video message can effectively communicate information about cascade genetic testing to potential relatives with as little as two minutes of content. Our data suggest that video messaging to assist family communication is a reasonable approach that increases understanding and is unlikely to cause harm.

What is known about this topic

Sub-optimal uptake of cascade genetic testing is a public health concern, and alternate tools for familial communication may aid in this process.

What this paper adds to the topic

This novel study addresses the use of a digital communication aid in an unselected population and suggests that short video messaging can effectively communicate information about cascade genetic testing and aid in familial communication.

1 INTRODUCTION

It is well established that individuals with hereditary predisposition to cancer due to germline BRCA1 and BRCA2 (BRCA) pathogenic variants (PVs) have increased risks of multiple malignancies. The greatest risk differentials are observed for cancers of the breasts, ovaries, prostate, pancreas, and skin (specifically melanomas) (Castro et al., 2013; Evans et al., 2010; Hereditary Breast Cancer Clinical Study Group, 2010; Iqbal et al., 2012; Kuchenbaecker et al., 2017), and evidence-based management guidelines are used to modify and manage risks in PV carriers (NCCN, 2020). Due to the possible cancer risks associated with PVs in BRCA, cascade testing (the process by which relatives of a proband are tested for the family's already identified PV) is the standard of care and uniformly endorsed by professional organizations (NCCN, 2020; Society of Gynecologic Oncology, 2018; ACOG, 2018). The United States Centers for Disease Control (CDC) Office of Public Health Genomics has classified cascade screening for a familial BRCA PV as a Tier 1 genomic application, which means that familial testing for these PV’s has 'significant potential for positive impact on public health based on available evidence-based guidelines and recommendations' (2014). Despite its publicized importance, uptake of cascade genetic testing among families with hereditary cancer syndromes is underwhelming with just 15%–51% of first- and second-degree relatives opting for testing of a familial PV (Fehniger et al., 2013).

Cascade testing is possible only if effective communication within a family is achieved. Given privacy laws such as the Health Information and Portability Accountability Act of 1996 (HIPAA) that protect a patient's personal health information, it is up to a patient to communicate their genetic test results to at-risk relatives unless they have given explicit written consent for their care provider to contact their relatives on their behalf. This responsibility introduces a communication barrier for many families. Factors such as the emotional burden of a proband's cancer diagnosis or estranged family relationships sometimes prohibit any communication about the proband's genetic test results (Chivers et al., 2010; Dugan et al., 2003). In other families, communication occurs but is incomplete. Selective communication—the notification of some but not all family members—has been observed (Dugan et al., 2003; Elrick et al., 2017). This selective communication implies that probands are engaging in some individual decision-making about with whom to share their genetic test results. Data show that the patient's selection of who to inform in the family could be clinically influenced (i.e., informing family members that are at the highest risk for cancer if they too have the family's PV), or the selection could be based on the proband's perception of their relative's readiness to receive or emotionally handle the information (Chivers et al., 2010; Forrest et al., 2003). If a proband views the information learned from their genetic test result as scary for relatives (Lieberman et al., 2018) or if the proband is worried about their relatives’ potentially negative reactions to receiving this information, they are hesitant to share their genetic test result with them (Hamilton et al., 2005). It is unclear, however, whether probands’ predictions of their relatives’ affective reactions is concordant with their relatives’ actual response. Reactions from relatives receiving information about familial genetic testing results have been understudied, although probands have described a variety of emotional responses in receiving one's own genetic test results and data in the literature are inconsistent (Butow et al., 2005; Dorval et al., 2000, 2008).

In recognition of the inherent burden on patients to share their genetic test result with relatives, genetics providers may attempt to aid their clients in this process through the provision of written materials or other resources that can be shared with relatives. Family members given educational resources such as a genetic counseling note or family letter are significantly more likely to see a clinician and utilize genetic counseling, and they are more likely to pursue genetic testing and cancer screening (Dilzell et al., 2014). However, provision of such resources by health care providers is not universal. In fact, 41% of genetics health professionals surveyed never write letters for family members after a patient undergoes genetic testing (Forrest et al., 2010). Even when provided, clinically written documents like progress notes and family letters generally are not written with the intent to increase the likelihood of a specific health behavior, and the effectiveness of the document to convey specific information is not assessed.

Each individual who learns of his/her relative's genetic test result will respond and cognitively process the information differently. Literature about message processing suggests that upon receipt of a new message, some individuals experience a simpler heuristic processing response primarily dictated by knowledge structures they already have, while the same message presented to other individuals will initiate a more systematic or deeper thought process (Chaiken et al., 1989). Because deeper consideration of a message is more likely to be associated with the message's desired behavior (Griffin et al., 2002; Kahlor et al., 2003), effective communication aids for cascade genetic testing must be interesting and engaging to increase the likelihood of systematic message processing.

In order to create novel approaches to increasing uptake of cascade testing among families, lessons can be learned from communications literature. While there are multiple possible approaches to message delivery, some data suggest that narrative—a personal story with beginning, middle, and end—creates engagement in a storyline and can result in individual 'vicarious cognitive and emotional response' that transports the individual into the story (Moyer-Gusé, 2008). Inherently, narratives are communicated more succinctly in video form, and they allow for clear representation of multiple voices. Although narratives are employed within health communication and are regarded as a potential tool to promote health-behavior change (Hinyard et al., 2012), there is no known research on the impact of narrative on family communication and cascade testing.

Here, we describe an evaluation of the effectiveness of video-based messaging by assessment of gained knowledge, message processing, and affective reactions post-viewing a video that describes a BRCA PV in the recipient's relative. Data from our study can be used to inform the creation of scalable communication aids in clinical genetics practice.

2 METHODS

We conducted a formative online research study to assess reactions to and understanding of a 2-min video designed to educate family members of a proband with a PV in BRCA about the implications of HBOC. To help guide the design process, we conducted a formative focus group of women with a PV in BRCA. Focus group participants were identified through a local support group for women with BRCA PVs. There were 8 total participants, and demographics were not collected to maintain some level of anonymity among the group. They identified common areas of misconception and misinformation that arose when they notified relatives of their own genetic test results. Among the most agreed upon misconceptions were that (a) people are expected to pay large sums of money for genetic testing; (b) there are no actions to be taken to reduce cancer risk if a person tests positive; and (c) that opting out of genetic testing was not a possibility. All of the focus group-identified concepts are addressed in the video in addition to the inclusion of information about cancer risks, inheritance, and how to access genetic counseling and/or cascade genetic testing. The video uses illustrated animation to describe the finding of a BRCA PV in a relative of the viewer (example from audio script: 'A relative of yours recently had genetic testing, and was found to have a mutation – think of it as a typo – in a gene called BRCA1 or BRCA2'.). The video script was written in second person point of view. This perspective was used to maintain the integrity of the message in the event that once shared by the proband, other relatives might further share the video. It should be noted that the word 'mutation' was used throughout the video and accompanying questionnaire, although we use the term 'pathogenic variant' here. The video was developed and produced by study investigators at The Ohio State University in collaboration with Mills James Productions, who provided artistry, animation, background music, and professional voiceover of the investigator-provided script. The video contains no individual personal health information. It outlines the narratives of both males and females, and includes characters of varied skin tones representing various racial and ethnic groups. The study was approved by the Institutional Review Board at The Ohio State University. All participants provided informed consent prior to their inclusion in the study.

2.1 Participants

Potential study participants were identified and recruited through Amazon Mechanical Turk (MTurk). MTurk is an online crowdsourcing platform in which individuals chose paid tasks (in this case, a research study) that they would like to perform. Eligible participants were adults age 18 + who had access to the internet, were able to read/understand English, had never met with a genetic counselor or had cancer genetic testing, and had no previous personal breast or ovarian cancer history. Prior literature that assessed relatives’ responses to communication interventions has included relatives who were already otherwise engaged in the family's genetic counseling/testing, and therefore, outcomes from these studies were biased (Peterson et al., 2019). To eliminate this particular bias, we studied an unselected population to represent relatives who might learn of their family's PV when receiving or viewing this video for the first time.

2.2 Procedures

The study was administered using Qualtrics, an online survey software provider. The study questionnaire consisted of a maximum of 30-item pre- and 71-item post-video viewing. Post-video viewing items were administered immediately after video viewing. Access to post-viewing items was only given once the video had played in its entirety. Questionnaire items were a combination of previously validated and investigator-created measures to capture demographics (Centers for Disease Control & Prevention, 2019), personal and family cancer history, video message processing (Bigsby et al., 2017; Griffin et al., 2002; Kahlor et al., 2003), emotional reactions to the video, and video-content recall/knowledge. Within the post-video questions, participants were asked to consider their responses if they received the video from a relative. Other outcomes were also measured, but are being analyzed separately. An answer to each item was required; however, participants could select 'prefer not to answer' for any item. All respondents received $1 compensation through MTurk.

2.3 Content-specific knowledge

Five true/false items were used to measure accuracy of gained content knowledge and were directly based on information presented in the video. The same items were included in the pre- and post-video viewing questionnaires and are included here: (a) Someone born with a mutation in the genes BRCA1 or BRCA2 has a higher risk of getting cancer than if they aren't born with a mutation; (b) If you don't have health insurance, you can't get BRCA gene testing; (c) If someone in your family has a cancer gene mutation you could also have the same cancer gene mutation; (d) People with BRCA gene mutations have the same cancer risks as people who do not have mutations; and (e) Both men and women can have mutations in BRCA1 and BRCA2. The percentage of correct answers to the five content-specific knowledge items was calculated both pre-video viewing and post-video viewing.

2.4 Message processing

Items to measure message processing were modified from previously published items (Bigsby et al., 2017; Griffin et al., 2002; Kahlor et al., 2003). To assess heuristic processing, participants were asked on a 5-point Likert scale whether they strongly agreed (5) or disagreed (1) with the following statements: (a) I did not want to think about having a PV; (b) This video made me really think about the bad aspects of having a BRCA gene mutation, and (c) This video had more information about having a BRCA gene mutation than I personally need. Items measuring systematic processing included: (d) I thought about how this video related to other things I know about BRCA gene mutations; (e) I thought about what I might do if I received this video in real life. These items were scored (5 = strongly agree; 1 = strongly disagree) and averaged across participants. Standard deviations were calculated. Above items 1 and 3 were reverse scored. Although items are typically combined into single measures of heuristic and systematic processing, we looked at the individual items comprising the scale separately because we wanted to tease apart the various types of processing a viewer might engage in.

2.5 Affective reactions

Affective reactions toward the video were measured through a series of 12 items that required participants to explore their reactions if they had received the video in their own lives from various relatives. For example, participants were asked on a 5-point Likert scale whether they agreed or disagreed with the following statement: 'If you received this video from your brother or sister, you would be [response]'. This series of items included the possibility of positive affective response (feeling glad or thankful) versus negative affective response (feeling caught off guard/surprised or angry) when receiving the message from a sibling, grandparent, or more distant relative to model reactions to receipt from a first, second, or third/more distant relative, respectively.

2.6 Data analysis

In total, 399 participants (57% of initial screening respondents) completed the entire questionnaire and 373 were included in the analysis. For the purposes of analysis, we excluded 26 participants with a personal history of any cancer diagnoses given the possibility of diagnosis-related differences in reaction, prior knowledge, and message processing. A paired t test was used to compare knowledge change before and after viewing the video. Cognitive message processing and affective reactions to receiving the video were analyzed using descriptive statistics (means and standard deviations). Chi-squared analyses were used to determine whether there were differences in reaction responses based on demographics.

3 RESULTS

Demographic data are illustrated in Table 1. Participants were primarily between the ages of 20–49 years, female, and White. Most participants attended some college, and annual household income levels varied among participants. Some participants reported a family history of cancer, with 49% (n = 182) reporting at least one first-degree relative with cancer and 69% (n = 257) of participants reported having at least one second-degree relative with cancer.

TABLE 1. Demographics (N = 373)
Characteristic N %
Age (years)
Under 20 3 0.80
20–29 100 26.81
30–39 154 41.29
40–49 54 14.48
50–59 42 11.26
60–69 17 4.56
Older than 70 3 0.80
Gender
Male 118 31.64
Female 254 68.1
Prefer not to answer 1 0.26
Race
White (non-Hispanic) 292 78.28
Black or African American (non-Hispanic) 27 7.24
Asian 28 7.51
Hispanic or Latino 19 5.09
Native Hawaiian or Pacific Islander 1 0.26
American Indian or Alaskan Native 2 0.55
Some other group 3 0.81
Prefer not to answer 1 0.26
Highest degree of school
Grades 9–11 (some high school) 2 0.54
Grade 12 or GED (high school graduate) 45 12.06
College—1 year to 3 years (some college or technical school) 145 38.87
College—4 years or more 181 48.53
Prefer not to answer 0 0
Income
Less than $10,000 20 5.36
$10,000 to less than $25,000 39 10.46
$25,000 to less than $35,000 63 16.89
$35,000 to less than $50,000 49 13.14
$50,000 to less than $75,000 88 23.59
$75,000 to less than $100,000 43 11.53
$100,000 to less than $200,000 61 16.35
More than $200,000 2 0.54
Prefer not to answer 8 2.14
Close family member with cancer
Yes 182 48.80
No 190 50.94
I don't recall/ prefer not to answer 1 0.26
Extended family member with cancer
Yes 257 68.90
No 89 23.86
I don't recall/ prefer not to answer 27 7.24

3.1 Content-specific knowledge

Knowledge increased significantly pre-viewing to post-viewing (p < .0001). Post-viewing knowledge scores were higher for each of the 5 items used both when measured individually and significantly higher as a whole 5-item set (Table 2). On average, participants answered 3.8 questions correct pre-video and 4.5 questions correct post-video intervention. Data suggested that the greatest knowledge change (by percentage) was the specific knowledge domain that people without insurance could have BRCA testing.

TABLE 2. Subject understanding of presented material
Question Pretest N % Posttest N %
Someone born with a mutation in the genes BRCA1 or BRCA2 has a higher risk of getting cancer than if they aren't born with a mutation 281 75.3 347 93.0
If you don't have health insurance, you can't get BRCA gene testing 255 68.4 324 86.9
If someone in your family has a cancer gene mutation, you could also have the same cancer gene mutation 333 89.3 350 93.8
People with BRCA gene mutations have the same cancer risks as people who do not have mutations 250 67.0 305 81.8
Both men and women can have mutations in BRCA1 and BRCA2 313 83.9 362 97.0
N (SD) N (SD)
Average # correct 3.8 (1.3) 4.5 (0.9)

Note

  • SD, standard deviation.

3.2 Message processing

Four of five cognitive processing items (Table 3) had a mean score higher than 3 (3 = neither agree nor disagree) indicating that participants engaged in both systematic processing and heuristic processing of the information (Mean range: 2.97–4.09; SD: 1.1–1.3).

TABLE 3. Message processing
Questionnaire response Mean score (SD)
I did not want to think about having a pathogenic variant 2.97 (1.3)
I thought about the bad aspects of having a pathogenic variant 4.09 (1.1)
Video had more information than I personally need 3.70 (1.2)
I thought about how video related to other things I know about BRCA gene pathogenic variants 3.31 (1.2)
I thought about what I might do if I received this video in real life 3.86 (1.1)

Note

  • SD, standard deviation.
  • Items were scored (5 = strongly agree; 1 = strongly disagree) and averaged across participants. Items 1 and 3 were reverse scored.

3.3 Affective reactions to receiving video

Table 4 captures affective responses to receiving the video from a family member. Most participants responded that they would be caught off guard or surprised to receive this video from a family member, regardless of their relationship to the sender (75%, n = 279 for sibling; 68%, n = 253 for grandparent; 76% n = 283 for distant relative), and almost all participants indicated that they would not be angry to receive the video from a relative (88%, n = 327 for sibling; 88%, n = 328 for grandparent; 79%, n = 295 for distant relative). Additionally, the majority of participants responded that they would be thankful if they had received this video from a family member (68%, n = 254 for sibling; 69%, n = 258 for grandparent; 58%, n = 216 for distant relative). Affective reaction responses were not significantly associated with the demographic variables.

TABLE 4. Relationship dependent reactions
SA/A Neither A/D SD/D No answer
You would feel glad
If you received this video from your… N (%) N (%) N (%) N (%)
Brother or sister 136 (36.5) 113 (30.3) 124 (33.2) 0 (0)
Grandparent 165 (44.2) 97 (26.0) 111 (29.8) 0 (0)
Distant Relative 128 (34.3) 112 (30.0) 133 (35.7) 0 (0)
You would be caught off guard
Brother or sister 279 (74.8) 37 (9.9) 53 (14.2) 4 (1.1)
Grandparent 253 (67.8) 38 (10.2) 79 (21.2) 3 (0.8)
Distant Relative 283 (75.9) 33 (8.8) 55 (14.7) 2 (0.5)
You would be angry
Brother or sister 18 (4.8) 26 (7.0) 327 (87.7) 2 (0.5)
Grandparent 15 (4.0) 29 (7.8) 328 (87.9) 1 (0.27)
Distant Relative 28 (7.5) 49 (13.1) 295 (79.1) 1 (0.27)
You would be thankful
Brother or sister 254 (68.1) 84 (22.5) 34 (9.1) 1 (0.27)
Grandparent 258 (69.2) 76 (20.4) 37 (9.9) 2 (0.5)
Distant Relative 216 (57.9) 102 (27.3) 52 (13.9) 3 (0.8)

Note

  • SA/A, strongly agree/ agree; Neither A/D, neither agree nor disagree; SD/D, strongly disagree/ disagree; no answer, participants that selected prefer not to answer.

4 DISCUSSION

Cascade testing for familial BRCA PVs is underutilized, and the burden on probands to be stewards of their genetic information for their family members is great due in part to the proband's responsibility to describe complicated clinical information and their inherent worry about their relatives’ potentially adverse reactions (Chivers, 2010; Dugan, 2003; Fehniger, 2013). Thus, as we develop communication tools to aid probands in this process, it is imperative to understand a recipient's potential reactions and intended behaviors. Though tested through a hypothetical scenario, our data suggest that familial testing information can effectively be conveyed in a succinct video format to individuals who were not anticipating receipt of this type of information.

One measure of the video's effectiveness is evidenced by the significant knowledge gained post-video viewing. Digital media best practices show 59% retention of a video less than 90 s in length and decreasing retention with increasing video length (Vidyard, 2018). Our study provides proof of concept that familial genetic information can be effectively communicated in as little as two minutes via video.

Our data also suggest a tendency toward systematic message processing when each item is considered individually. The highest mean score for processing items was observed for the item that read, 'This video made me really think about the bad aspects of having a BRCA PV'. In this context, the 'bad aspects' of a PV are subjective but most likely include the possibility of increased cancer risk and potential to face difficult management decisions if an individual is positive. These important considerations should be taken seriously when considering whether to undergo cascade testing. The processing item with lowest mean score read, 'When viewing the video, I did not want to think about having a BRCA gene PV'. It is possible that this particular processing measure is inappropriate in the setting of a BRCA PV because the answers to this question may reflect the further processing of potential risk information rather than a more heuristic denial response. Further research is needed to evaluate the use of cognitive processing measures in the context of family sharing of risk information.

Repeatedly in the literature, probands worry that their relatives will have a negative affective reaction to learning of the proband's genetic test results (Hamilton et al., 2005). However, our data suggest an overall positive affective response within this cohort. While it is reasonable to expect variation in response among families actually affected by HBOC, approximately 39% of participants indicated they would be glad to receive the video from a relative, which is similar to findings from Peterson et al. in utilization of a family member-directed letter for Lynch syndrome, another hereditary cancer syndrome (2019). Meanwhile, 66% of our cohort would feel thankful to receive the video (11% disagreed with feeling thankful). This subtle, but important distinction indicates that while a person may not express happiness with learning of a relative's genetic test result, gratitude remains despite other potentially negative feelings. Given the implications of potentially having a PV in BRCA1 or BRCA2, and the available interventions, it is reasonable that a majority of participants would be thankful to receive the information. Further, gratitude has been shown to influence subjective well-being in a variety of ways, primarily within social and psychological health (Cunha et al., 2019; Wood et al., 2010). Counseling probands about possible reactions from family members during genetic test result disclosure could help alleviate some fear that probands have previously reported with regard to sharing information with their relatives (Chivers et al., 2010).

Our study was designed to assess the affective reaction of people who had no prior warning about the information contained in the study video. In our cohort, an overall average of 73% of participants indicated they would feel caught off guard or surprised when receiving the video from a family member. These data are in contrast with a previously mentioned study, in which 34% and 19% of family members were surprised or shocked to receive information, respectively (Peterson et al., 2019). It is important to note, however, that roughly 1/3 of the participants in this prior study had already undergone genetic testing, which likely accounts for the large difference in results.

This study addresses known problems with familial communication of genetic testing results by providing a simple and effective alternative communication aid. Given that almost half of genetic counselors surveyed report that they never write a family letter to aid in cascade testing and a majority of genetic counselors spend up to 30 min per patient on post-result appointment follow-up, an easy-to-use intervention is essential (Forrest, 2010; NSGC, 2020). A short video, like the one studied here, can be instantly delivered to probands in multiple ways and be shared and viewed an indefinite number of times with very little effort on behalf of the proband or provider. It was designed to be delivered via SMS (short message service, commonly known as text message), which is widely accessible to individuals of diverse socioeconomic backgrounds (Pew Research Center, 2017).

4.1 Study limitations

We have described effective unsolicited message communication in the context of cascade genetic testing for PV in BRCA but some study limitations are noted. First, we are not able to make a direct comparison of the unselected population in this study to individuals with a high-risk family history, although our study provides preliminary insight into potential factors that could influence reactions and could be more reflective of reactions experienced by less involved or distant family members. A study in families that actually have BRCA gene PVs is ongoing. Another limitation of this study is that it presented a hypothetical scenario, and a person's planned/intended response may differ from their actual response. Because post-viewing assessment occurred immediately following the video, durability of participants’ reactions cannot be measured. Our study showed no significant association of affective responses to demographic measures. A more diverse study population could reveal different results. The majority of the study population had some level of college education, which could influence study outcomes. Additionally, to be eligible for participation, individuals had to have access to the internet and be able to read and understand English, which means that results may not be generalizable outside of this population.

4.2 Practice implications

This study shows that receiving unsolicited genetics information invokes an affective response that is largely positive but also nuanced. Recipients of familial genetic test results can experience a complex set of emotions simultaneously. This is the first investigation to our knowledge of the utilization of video-based messaging in a completely unselected population that could mirror the general public, who has varied degrees of prior knowledge and engagement with the family's genetic testing experience. The resulting data from this work are an important addition to the body of literature around cascade testing, which is historically biased toward families and participants who are highly motivated and/or already aware of the hereditary condition in their families (Chivers et al., 2010; Dilzell et al., 2014; Dugan et al., 2003; Elrick et al., 2017; Fehniger et al., 2013; Peterson et al., 2019).

4.3 Research recommendations

Data from this study could serve as the foundation for further digital communication aids to be developed and tested in other cohorts where cascade testing is recommended. Continued work to further elucidate the most appropriate cognitive processing measures with regard to messages of familial risk are critical, and it would be prudent to assess these measures over a longer period of time. Further, our study suggests that gratitude may override negative feelings associated with receiving familial genetic information and should be explored directly in future studies.

Conflict of Interest

Amber M. Aeilts, Kristen M. Carpenter, Shelly R. Hovick, Lindsey Byrne, and Leigha Senter declare that they have no conflict of interest.

AUTHOR CONTRIBUTIONS

Amber Aeilts was involved in conceptualization, data curation, methodology, project administration, statistical analysis, writing—original draft, and writing—review and editing. Kristen Carpenter, Shelly Hovick, and Lindsey Byrne were involved in conceptualization, and writing—review and editing. Abigail Shoben involved in statistical analysis, and writing—review and editing. Leigha Senter was involved in conceptualization, methodology, investigation, project administration, statistical analysis, supervision, writing—original draft, and writing—review and editing.

Authors Amber Aeilts and Leigha Senter confirm that they had full access to all the data in the study and take responsibility for the integrity of the data and the accuracy of the data analysis. All of the authors gave final approval of this version to be published and agree to be accountable for all aspects of the work in ensuring that questions related to the accuracy or integrity of any part of the work are appropriately investigated and resolved.

ACKNOWLEDGEMENTS

This study was completed in partial fulfillment of the requirements for the first author's Master of Science degree from the Ohio State University. This work was supported in part by the Jane Engelberg Memorial Fellowship (JEMF) Student Research Award, provided by the Engelberg Foundation to the National Society of Genetic Counselors, Inc. We would like to thank the NSGC Engelberg Foundation for funding this research.

    COMPLIANCE WITH ETHICAL STANDARDS

    Human studies and informed consent

    Approval to conduct this human subjects research was obtained by the Ohio State University Behavioral and Social Sciences Institutional Review Board. All procedures followed were in accordance with the ethical standards of the responsible committee on human experimentation (institutional and national) and with the Helsinki Declaration of 1975, as revised in 2000. Informed consent was obtained for individuals who voluntarily completed the online survey and submitted their responses.

    Animal studies

    No non-human animal studies were carried out by the authors for this article.

    DATA AVAILABILITY STATEMENT

    Data available upon request from authors with appropriate institutional approvals.

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