This chapter contains sections titled:

• Invite Members to Beat the Dues Hike

• Offer Volunteers a Relaxing Retreat

• Connect Your CEO with Members

• Streamline the Renewal Process for Seasoned Members

• 10 Ways to Show You Care

• Spread Kindness with ‘Secret Pals’

• Annual Feedback Form Results in More Service Hours

• Ask Paid Staff to Offer Encouraging Words

• How to Offer Discounts for Multi-year Renewals

• Sell Your Board on Volunteers' Importance

• Influence Member Renewals

• Parking Decals Serve as Membership Badge of Honor

• Ask Volunteers How They Want to Be Recognized

• Restructured Training Improves Volunteer Retention

• What Does it Take to Get an E-zine Up and Running?

• Promptly Acknowledge New Members

• Report Helps Monitor, Evaluate Volunteer Commitment

• Some Rewards Should Include Volunteer's Spouse, Family

• Use Name Tags at Meetings

• Express Appreciation with a Letter to the Editor

• Match Skills, Strengths to the Right Position

• Turn a General Meeting into a Party

• Listen to Your Volunteers

• Make Volunteer Birthdays More Memorable

• Plan a Volunteer Retreat

• Key Components for Position Descriptions

• Pairing Up Volunteers Has Its Advantages

• How to Praise a Volunteer

• Offer a Sabbatical to Deserving Volunteers

• Tip Sheet Helps with Recruitment and Retention

• Frequency of Feedback Matters to Some Volunteers

• Help ‘Above and Beyond’ Volunteers Get Noticed

• Study Volunteers Who Stick with You

• Have a Procedure for Handling Volunteer Complaints

• Team Incentive Program Increases Hours

• Displays That Recognize Volunteers' Contributions

• Member Retention Tactics

• Survey of Personal Interests Uncovers Special Opportunities

• Launch a ‘Member of the Month’ Program

• Volunteer Committee Plans Training/Fulfillment Events

• Thank Members with a Telephone Campaign

• Find Everyday Ways to Salute Volunteer Achievements

• Ideas for Your Volunteer Recognition Event

• Five Ways to Support Committee Chairpersons

• Recognition Program Celebrates ‘Continuous’ Membership

• Make Time for Creative Picnics

• Get the Inside Scoop on Your Volunteer Program

• Frequent ‘Rituals’ Help Formalize New Relationships

• 10 Ways to Under-promise and Over-deliver

• Don't Lose Volunteers to High Gas Prices

• Be Wary of Too Much Volunteer Isolation

• Incentive Program Motivates Volunteers

• What Motivates ‘Affiliation-oriented’ Volunteers?

• Active Listening Tip

• Avoid ‘Idle Time’ by Having Backup Checklist of Tasks

• Advice to Build Long-term Member Loyalty

• Survey Former Members

• Offer Special Perks for Those Most Dedicated

• Mural Celebrates and Motivates Volunteers, Illustrates Hours of Service

• Invite Volunteers into the Strategic Planning Process

• Take Criticism with Tact

• Retention Tips for Veteran Volunteers

• Novel (and Free) Volunteer Recognition Idea

• Motivate Volunteers to Fill Recruitment Needs

• Four Ways to Show You Care

• Employ a Volunter Grievance Procedure

• Recognition Ideas for Family Volunteers

• Asking Staff to Act Like Mentors to Volunteers

• Avoid Volunteer Burnout

• Get Your Staff Acquainted with Your Volunteers

• Be Ready and Willing to Lend a Hand

• Ask Your Volunteers for Input

• Sort Out Volunteers' Goals before Promoting Them

• Chapters and Committees Encourage Member Participation and Interaction

• Stickers Show Member Support

• Contact Lapsed Volunteers for Quick Recruitment

• An E-newsletter Informs and Involves Members

• Effective Tools for Retaining Members

• Member Report Card Makes the Grade

• Offer Training for High Stress Positions

• Create a Mentoring Program

• Encourage Automatic Renewals with Member Savings

• Honor Your Volunteers' Psychological Contract

• Involve Members to Retain Them

• Let Volunteers Get to Know You

• Seven Ways to Cater to ‘Senior’ Volunteers

• Make a Good First Impression Among New Volunteers

• Member Survey Provides Museum Direction

• Put the Kibosh on Gossip

• Should You Provide Members Lapel Pins?

• Five Ways to Recongize High School Volunteers

• Show Volunteers They Are Part of Your Team

• Consider Out-of-the-ordinary Field Trips for Volunteers

• Expand Online Member Benefits

• Prepare Exit Interview Questions with Thought

• Spotlight Offers Recognition, Recruitment, Motivation

• Nurturing Helps Volunteer Retention Efforts

• Large Awards Program Generates Big Benefits

• Tactics to Retain Members

• Give Your Volunteers Reasons to Stick Around

• Nurture ‘Achievement’ to Motivate Volunteers

• Occasionally Visit Your Facility During ‘Off Hours’

• Keep Former Chairpersons Involved

• Explore New Types of Member Benefits

• Creative Recognition Idea

• Nurture First-time Volunteers

• New Benefits Can Lead to Growth

• Five Ways to Sustain Memberships

• Member Retention Program a Success