Volume 30, Issue 3 pp. 612-621
ORIGINAL ARTICLE

Turnover intention and coronaphobia among frontline nurses during the second surge of COVID-19: The mediating role of social support and coping skills

Dennis C. Fronda RN, MAN

Dennis C. Fronda RN, MAN

Sultan Qaboos University, Muscat, Sultanate of Oman

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Leodoro J. Labrague DM, PhD, CNE

Corresponding Author

Leodoro J. Labrague DM, PhD, CNE

St. Paul University Philippines, Tuguegarao, Philippines

Correspondence

Leodoro J. Labrague, St. Paul University Philippines, Tuguegarao, Philippines.

Email: [email protected]

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First published: 05 January 2022
Citations: 39

Abstract

Background

Turnover among frontline health care workers, particularly nurses, reached an alarming rate during the COVID-19 pandemic. This turnover has been attributed, in part, to excessive fear of the virus (a condition called coronaphobia). Studies have not yet been conducted examining whether social support and coping skills could act as buffers between coronaphobia and the intention to leave.

Aim

To examine the relationship between coronaphobia and frontline nurses' organisational and professional turnover intention and to assess whether social support and coping skills can buffer this relationship.

Methods

A correlational research design was used to collect responses through an online questionnaire from a convenience sample of 687 frontline nurses from the Central Philippines. Data were analyzed using descriptive (mean, standard deviation and percentages) and inferential statistics (t test, Pearson r correlation coefficient, ANOVA and multiple linear regression).

Results

More than half of the frontline nurses experienced coronaphobia, while 25.8% reported a desire to leave their job and 20.7% reported a desire to leave their profession. Coronaphobia had direct significant effects on nurses' organisational (β = .424, p < .001) and professional turnover intention (β = .316, p < .001). Social support and coping skills partially mediated the relationship between organisational (β = .365, p < .001; β = .362, p < .001) and professional turnover intention (β = .279, p < .001; β = .289, p < .001).

Conclusion

Frontline nurses who experienced coronaphobia were more likely to quit their job and the nursing profession. Increasing nurses' social support and enhancing their coping skills reduced the negative effects of coronaphobia, resulting in improved nurse retention.

Implications for Nursing Management

Institutional approaches to reduce coronaphobia and turnover intention during the pandemic can be facilitated by improving social support through innovative approaches (e.g., use of technology and social media) and equipping nurses with positive coping skills through coping skills training and other empirically based coping skill-building interventions.

CONFLICT OF INTEREST

All authors declare no conflict of interest.

DATA AVAILABILITY STATEMENT

The data that support the findings of this study are available from the corresponding author upon reasonable request.

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