Volume 28, Issue 8 pp. 1975-1985
SPECIAL ISSUE PAPER

A cross-sectional study of the determinants of missed nursing care in the private sector: Hospital/unit/staff characteristics, professional quality of life and work alienation

Feride Eskin Bacaksiz RN, PhD

Feride Eskin Bacaksiz RN, PhD

Assistant Professor

Department of Nursing Administration, Hamidiye Faculty of Nursing, University of Health Sciences, Istanbul, Turkey

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Handan Alan RN, PhD

Handan Alan RN, PhD

Assistant Professor

Department of Nursing Administration, Florence Nightingale Faculty of Nursing, Istanbul University-Cerrahpasa, Istanbul, Turkey

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Gulcan Taskiran Eskici RN, PhD

Corresponding Author

Gulcan Taskiran Eskici RN, PhD

Research Assistant

Department of Nursing Administration, Faculty of Health Sciences, Ondokuz Mayis University, Samsun, Turkey

Correspondence

Gulcan Taskiran Eskici, Department of Nursing Administration, Faculty of Health Sciences, Ondokuz Mayis University, 55270 Kurupelit/Samsun, Turkey.

Email: [email protected]

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Emel Gumus MSc RN

Emel Gumus MSc RN

Director of Patient Care Services

MLPCARE, Istanbul, Turkey

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First published: 10 March 2020
Citations: 38

Abstract

Aim

To analyse missed nursing care in a sample of private hospitals.

Background

The nursing research on understanding and preventing missed nursing care, a critical element in omitted patient safety, is increasing.

Methods

This is a descriptive, correlational and cross-sectional study. Data were collected from 897 nurses working in 25 private hospitals in Turkey through an online survey, which included an Introductory Information Form, MISSCARE Survey, Professional Quality of Life and Work Alienation Scales.

Results

The most frequently missed nursing care was ambulation, and the least was patient assessment. Measurements of the missed nursing care statistically differed in terms of nurses’ gender, weekly work hours, overtime work and perception of nurse adequacy, and the hospital's accreditation status. There was a correlation between the missed nursing care and Powerlessness subscale of work alienation.

Conclusion

Nurses missed less complex care more frequently, and long working hours and inadequacy of nurses increased missed care. There is no correlation between the professional quality of life and missed care.

Implications for nursing management

Nurse managers should plan actions to reduce nursing workloads and the instances of missed nursing care. Furthermore, they should develop solutions to make nursing care meaningful and allow nurses to feel empowered.

CONFLICT OF INTEREST

No conflict of interest has been declared between the authors.

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