Volume 29, Issue 2 pp. 119-123

What is the impact of consultant supervision on outpatient follow-up rate?

S. Lo

S. Lo

Department of Otolaryngology, St George's Hospital Medical School, London

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N. Fergie

N. Fergie

Departments of Otolaryngology

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C. Walker

C. Walker

Clinical Effectiveness, Leicester Royal Infirmary, Leicester

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A. A. Narula

A. A. Narula

St Mary's Hospital NHS Trust, London, UK

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First published: 26 April 2004
Citations: 12
Stephen Lo, 4 Osborne Road, Farnborough, Hants GU14 6PT, UK (e-mail: [email protected]).

Abstract

This study investigated the impact of consultants on recycling rates of patients in the ENT outpatient clinic. A retrospective case review of 4205 consecutive patients who attended ENT outpatient clinics of an UK teaching hospital over a 3-month period was conducted. There was a significant association between grade of medical staff and recycling rate of new patients, and also for review patients. Junior doctors have lower recycling rates in consultant-led clinics compared with clinics in the absence of consultants for both new patients (consultant-led 41.0%, without consultant 60.1%; P < 0.01) and old patients (consultant-led 48.9%, without consultant 65.0%; P < 0.01). Individual consultant's practice was reflected upon the overall recycling rate of the clinic as a whole (r = 0.94, P = 0.001). In conclusion, individual consultant's practice dictated recycling rate in the ENT outpatient clinic. Junior doctors were less likely to make follow-up appointments when directly supervised by their consultants.

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