This study includes the development of a farm advisory framework known as the “AquaProFAN framework,” which is concerned with the study of various requirements by the aquafarmers and stakeholder community in fisheries. AquaProFAN (Aqua Professional Farm Advisory Network) advisory committee provided careful consideration to the aquafarmers' inquiries and proper clarification with many innovative ideas, and the feasibility study on chatbot implementation was also performed. The end product, called AquaGent, is an AI-based chatbot designed for shrimp aquafarmers and support services. It was developed and deployed in social media platforms like Facebook Messenger and Telegram for research and dissemination purposes. The effectiveness of the chatbot was analysed and the findings indicated that: (i) informational requests are more satisfactory than emotional requests, (ii) the performance of chatbot is comparatively better than other software applications concerning informational requests, (iii) participants perceive ‘AquaGent’ chatbot to be more user friendly and time saving. It can be concluded that the implementation of this state-of-art technology in aquaculture sector will improve stakeholders' understanding for future efficient and profitable production.