Volume 20, Issue 6 pp. 537-546
Research Article

Why caregivers of people with dementia and memory loss don't use services

Henry Brodaty

Corresponding Author

Henry Brodaty

School of Psychiatry, University of New South Wales, Australia

Academic Department for Old Age Psychiatry, Prince of Wales Hospital, Sydney, Australia

Academic Department for Old Age Psychiatry Euroa Centre, Prince of Wales Hospital, Avoca St, Randwick, Sydney NSW 2031, Australia.Search for more papers by this author
Cathy Thomson

Cathy Thomson

Social Policy Research Centre, University of New South Wales, Australia

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Claire Thompson

Claire Thompson

Academic Department for Old Age Psychiatry, Prince of Wales Hospital, Sydney, Australia

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Michael Fine

Michael Fine

Department of Sociology, Macquarie University, Australia

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First published: 26 May 2005
Citations: 351

Abstract

Objectives

To develop a typography of the characteristics of caregivers of community dwelling people with dementia or memory loss who do not use services and empirically investigate the reasons for service non-use.

Method

The findings of a literature review were used to develop a typography of caregivers' non-use of services. This typography was applied to a sample of community-based caregivers.

Results

One in three caregivers were using no services and one in four only one service. Despite considerable proportions reporting low levels of life satisfaction and high levels of overload and resentment the main reasons caregivers gave for not using services were that they did not consider they needed the services. Other reasons for service non-use included care recipient reluctance to use services, lack of knowledge of services or being in the process of applying for services. Service availability or affordability were not identified as major impediments to service use. Presence of a physical disability and contact with a social worker were associated with service use.

Conclusions

Caregivers of people with dementia incur significant strain and have substantial need for a variety of services. Nevertheless many caregivers were not using support services, mainly because of perceived lack of need or lack of awareness. Better public promotion of services, destigmatising dementia and encouraging referrals from health professionals could help overcome the barriers to service use. Copyright © 2005 John Wiley & Sons, Ltd.

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